Job DescriptionJob DescriptionBenefits:
* Bonus based on performance
* Competitive salary
* Opportunity for advancement
* Paid time off
* Training & development
* Health insurance
Job Title: Operations Manager / Project Manager
Overview: We are seeking a highly motivated and experienced Operations Manager to support the owner in managing our residential remodeling and handyman business. The ideal candidate will be a dynamic leader with a strong background in construction, project management, and team development. This role offers an exciting opportunity to influence business growth, enhance operations, and foster a positive company culture.
Key Responsibilities:
* Provide leadership that promotes safety, high performance, and strong morale across the organization.
* Collaborate with the owner to develop and implement essential procedures, policies, and strategies for business growth.
* Cultivate a company culture that encourages top performance and employee satisfaction.
* Estimate and manage projects both remotely and on-site.
* Follow up on submitted proposals, securing projects by ensuring favorable outcomes.
* Oversee the scheduling and management of field employees, ensuring tasks are aligned with their skill sets to maximize performance and quality.
* Drive sales growth by consistently achieving high sales targets and contributing to business expansion.
* Manage field fleet, shop equipment, and inventory to ensure operational efficiency.
* Conduct quality control audits for all projects, ensuring the highest standards of craftsmanship and safety.
* Build strong relationships with subcontractors, vendors, and partners to enhance business opportunities.
* Work closely with the owner on marketing strategies to support business growth and brand visibility.
* Collaborate with CSR and office management to coordinate lead flow, technician schedules, estimates, invoicing, and project completion.
* Oversee the completion of projects from start to finish, providing detailed reporting as required.
* Master company software systems and advocate for their use to streamline operations.
* Balance daily workloads to meet deadlines while maintaining quality and productivity.
* Initially work on-site with up to 50% field project involvement.
* Track job performance, efficiency, and adherence to budgets for labor and materials.
* Monitor and manage change orders to maintain profitability throughout the project lifecycle.
Desired Knowledge & Skills:
* 10-15 years of experience in residential remodeling and construction, with a deep understanding of the industry.
* Proven expertise as a master carpenter with a passion for teaching, training, and mentoring technicians.
* A WV contractor's license (or equivalent) is, along with experience running a successful contracting business.
* 5+ years of project management experience, including managing cost, scope, and schedule.
* 5+ years of experience in estimating, scheduling, and business development/sales.
* Strong background in customer service, ensuring excellent client communication and satisfaction.
* Proficient in reading and interpreting construction drawings.
* Strong understanding of business economics and solid mathematical skills.
* Safety-conscious with a commitment to high-quality work and teamwork.
* Honest, transparent, reliable, and professional in all interactions.
* Ability to quickly master ServiceTitan software for business management.
* Advanced computer skills, including proficiency with Microsoft Office, email, and relevant software programs.
* A mentorship mindset with the ability to positively coach and develop employees.
* Ambitious with a desire to eventually operate your own business.
What We Offer:
* A collaborative and supportive work environment.
* Opportunities for career growth and professional development.
* Competitive compensation and benefits.
* A chance to make a lasting impact on the companys success and culture.
If you are a proactive leader with a passion for construction and a desire to help build a thriving business, we would love to hear from you!
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