Social network you want to login/join with:
Provide first-line assistance with software and hardware.
Support key systems including:
* Google Workspace
* Okta and Azure
* GSuite and Office
* Apple MacBooks, Dell laptops, and Chromebooks
Assist with AV equipment and collaboration tools like Slack, Zoom, and Google Meet.
Troubleshoot issues related to various SaaS platforms.
Support hardware and asset lifecycle management.
What We're Looking For
* Proven experience in a 1st/2nd line IT support role.
* Strong diagnostic and problem-solving skills.
* Familiarity with Google Workspace & Okta is a plus.
* Excellent communication skills, with the ability to support users at all levels—including C-suite.
Responsibilities
* Provide first-line assistance with software and hardware.
* Support key systems including:
o Google Workspace
o Okta and Azure
o GSuite and Office
o Apple MacBooks, Dell laptops, and Chromebooks
* Assist with AV equipment and collaboration tools like Slack, Zoom, and Google Meet.
* Troubleshoot issues related to various SaaS platforms.
* Support hardware and asset lifecycle management.
Additional Qualities
* Comfortable working in fast-paced, tech-driven environments.
* Excellent communication skills, with the ability to support users at all levels—including C-suite.
Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited, or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement, this is subject to receipt of a final Status Determination Statement from the end client and may be subject to change.
#J-18808-Ljbffr