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Customer Delivery Driver, Supermarket Assistant
About the role
As one of our Customer Delivery Drivers, you'll deliver quality Waitrose produce with excellent Partner-led service directly to customers' doors. When not on deliveries, you'll support the shop team with tasks like stock replenishment and housekeeping, ensuring smooth shop operations within a friendly team environment. You must be 18 or older to work in this role.
Key Responsibilities
1. Start your day in store, review delivery routes.
2. Load and prepare your van for deliveries, ensuring all orders are organized for efficiency.
3. Complete vehicle safety checks, maintaining road safety and compliance.
4. Represent the Waitrose brand on the road with top customer service.
5. Assist customers with shopping, building rapport through trust and service.
6. Support shop tasks as needed to ensure smooth shop operations.
Essential skills/experience
* Valid B-Category UK manual driving licence with no more than 6 points.
* Excellent customer service skills.
* Good time management skills.
* Ability to handle physical tasks like lifting crates and cages.
* Self-motivated, adaptable, and able to work independently.
* IT literacy.
Desirable skills/experience
* Previous driving experience, especially with chilled vehicles, is a plus.
About The Partnership
We're the UK's largest employee-owned business, home to John Lewis and Waitrose. We foster a culture of ownership, innovation, and inclusivity, aiming to build a happier world through our shared purpose and values. We encourage diversity, kindness, and respect, creating an environment where everyone can thrive and contribute to our success.
Additional notes
Some roles may require pre-employment vetting, including DBS checks and financial probity assessments. We recommend applying promptly as vacancies may close early due to high demand. We support flexible working arrangements like flexible hours, job sharing, or shorter contracts; discuss options with the hiring manager during your interview.
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