Home > Jobs > Support Officer – Connect 24
* Closing Date: 27 October 2025
* Location: Holywood
* Salary: £24,790 (SP5) to £25,992 (SP8) per annum
* Contract: Permanent
* Hours: 37
* Job Ref: FHA04318
Support Officer – Connect 24
The Support Officer will configure and install (or arrange delivery of) a range of care technologies (including telecare and telehealth) to support people to live independently and maintain health and wellbeing.
Location: Holywood
Reference: FHA04318
Radius Housing provides quality and affordable social housing in over 80 towns and cities throughout Northern Ireland. We provide a range of services from sheltered housing for the over 55’s and general needs housing for families and single people, as well as specialist care and support facilities for the frail, elderly, people with dementia and learning disabilities and other complex needs.
Our aim is to be an employer of choice and to recruit employees who will embrace our vision and values and fulfil our performance standards within their role.
Shortlisting Criteria
* Minimum 1 year’s practical experience of frontline customer service
* Ability to communicate effectively with individuals, demonstrating a sensitive and empathetic approach to individual circumstances
* IT literate with experience in the use of Microsoft Office packages including Excel
* A current full driving licence and access to a suitable form of transport*
(*where an applicant indicates that a disability prohibits them from driving, this criterion will be waived at the shortlisting stage. In such circumstances, consideration will be given in any subsequent offer of appointment to suitable alternative arrangements that the candidate may be able to put in place that would enable them to meet the travel requirements for the post).
In return we offer a range of benefits to employees including great on-job training, a contributory pension scheme, a health cash plan which can provide help with dental, optician and medical costs (including cover for dependent children in full time education up to 18 years of age), free employee health checks and a Cycle to Work scheme.
Flexibility regarding working hours is also offered in some areas of the business.
For further information on employee benefits go to the employee benefits section of our website.
Closing date for applications is 27th October 2025 unless otherwise stated.
Radius reserves the right to enhance criteria to facilitate shortlisting.
Employment Information
* Radius Housing, 3-7 Redburn Square, Holywood, County Down, BT18 9HZ
Radius is an Equal Opportunities Employer.
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