Heckfield is a living place: a Georgian family home lovingly restored to its classic origins and rewoven into 400-acres of Hampshire. Elegantly evolving, resolutely natural, we’re a beautiful piece of English history that redefines the idea of a hotel. We springboard from a storied past, celebrating the slow-and-simple now: a country haven — less than an hour from London — sculpted over centuries by ancient heather, woodland and meadow.
We are now looking for an Evening Floor Housekeeper (Supervisor)to join our lovely Housekeeping team.
Responsibilities include:
* Ensuring Public and Staff areas are inspected, and tasks list is signed off
* Checking late departure rooms and occupied rooms requiring late service
* Preparing the evening work sheet with tasks from daily handover
* To supervise the evening team including Turn down attendant, public area cleaner, Linen Porter and Laundry attendants.
* Liaising with the Housekeeping Coordinator or Duty Housekeeper for daily handover
* Ensure that all cupboards are stocked, and Room Attendant baskets are clean
* Ensure all public area toilets are checked and logged.
* Ensure that the key log is signed off and paperwork is filled
* Ensuring that Guests’ request is dealt with swiftly
* Conducting the evening team briefing
* Check all stock cupboards including Mini bar, Linen and Chemical are re-stocked and clean
* Checking rooms after turndown service, correct and log any performance issues
* Ensuring that all cupboards are securely locked
* Preparing and delivering the night cleaner task list.
* Preparing handover for the Night Manager and Morning Housekeeper
Benefits:
Salary : £ 28,612.50 PA
* Tronc (Allocation for 2024 was £7,800+ per annum / per person based on full time hours)
* Increased holiday allowance
* Vitality healthcare cover
* Employee assistance programme
* Life assurance scheme (from day one, covering up to 2x your annual salary)
* 50% F&B discount when dining in our restaurants
* Company sick pay
* Enhanced maternity pay
* Enhanced paternity pay
* Recruit a Friend bonus (£1000)
* Monthly employee recognition scheme
* Annual employee parties
* Free staff meals
* 50% discount on Wildsmith Skin products
* New baby gift
* Heckfield Plus - online discounts
At Heckfield we pride ourselves on providing training, development and a chance to progress within the company. If you would like to work in a collaborative and creative environment, please apply now.
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