Job Description
Creation Technology is looking for a Senior Salesforce Business Analyst to join our Consultancy Team, focused on delivering large scale projects to leading customers in the Higher Education vertical, using Salesforce Education Cloud. Our head office is based in Chiswick (West London) where the role is primarily located, however the ideal candidate should be able to travel from time to time to client sites around the UK, Ireland as well as different locations around Europe.
As a Senior Business Analyst within the team, the individual must be able to work with both business and technology stakeholders, applying an organised and proactive approach. Tasks range from business requirement gathering and documentation, writing user stories, testing, handover to IT support teams, and occasionally, ad-hoc query handling and support tasks.
Responsibilities
1. Work with Product Owners and the business to develop and detail the product backlog in the form of epics and stories describing problems and expected outcomes, running refinement sessions with the development team.
2. Collaborate with Creation Project Managers & other Business Analysts
3. Assist the Development Team, by providing support to the Developers and Testers on the team.
4. Act as a communication channel between product owners, business owners and the development team
5. Contribute to...