IT Business Analyst
Bicester, GB, OX26 6WD
Full Time
POSITION SUMMARY
Reporting to the Programme Director, the Digital Business Analyst is responsible for the co‑ordination of the defining, analysing & documenting business requirements that maximise business impact / benefits. This role will
* facilitating workshops and interviews with business stakeholders clearly defining business requirements
* build the requirements into use cases / journeys, creating / adjusting operational processes and gaining full business sign off
* help craft the business case to elevate requirements to fully implemented solution enhancements
The Digital Business Analyst will work closely with key business stakeholder, leading joint design efforts to offer a new solution or value proposition to customers, automate processing or to improve existing business processes and associated technology.
KEY RESPONSIBILITIES
* Gather, understand and develop requirements and produce high quality requirements documentation (such as BRD, User Stories, Use Cases and Acceptance Criteria)
* Manage requirements gathering sessions, capture minutes meeting, follow up on action items, report project status, and own project documentation
* Assist the business with business case development for proposed initiatives and requirements
* Support Strategy definition, Organisation design & transformation (including organisational change management), Process design and implementation
* Participate in business process design and solution design workshops
* Work closely with the Development and Testing teams throughout the project life cycle to ensure that the requirements are understood and development is aligned
* Develop test scripts from the use cases and assist with User Acceptance Testing
* Work closely with IT and business delivery teams to ensure smooth trial / POC
* Work closely with training resource to onboard changes into the business
* Review and understand multiple designs and ensure formation of a creative and consistent solution.
* Able to manage the client's expectations so that the resultant system meets their budget and time constraints.
TECHNICAL SPECIFICATION
Extremely strong Business Analysis background with a demonstrable track record of operating effectively in a dynamic, fast paced, challenging and delivery focused Project / Programme environments containing blended teams (e.g. permanent, contract, vendor, SI, Business/IT/operational teams, offshore).
* Minimum 3 years’ experience in business analysis, at least 2 of which are working as part of complex business change programmes
* A thorough understanding of all different aspects of business analysis
* Experience of structured methodologies such as TDD, Agile, and Waterfall
* Confidence to facilitate Workshops / deliver Training / hold Road Shows
* Strong analytical skills, able to map out and understand complex, interdependent issues
* Excellent interpersonal communications skills
* Extremely well organised and detail oriented
* Confident, driven with a strong determination to succeed
* Formal business analysis qualifications, such as BCS diploma in Business Analysis or IIBA CCBA or CBAP Certified
* Experience of reporting into steering group level
* Familiar with formal test planning / management
* A good understanding of cyber security and system support
PERSON SPECIFICATION
* Excellent communication and interpersonal skills
* Confident, driven and strong determination to succeed
* Extremely well organised, detail oriented
* High levels of personal energy and an ability to energise others
* A professional and flexible attitude while multi-tasking at an extremely fast pace
* Manages rapidly changing priorities with a calm attitude and professional manner
* Shows dedication and commitment to ensure work is completed within timescales
* A strong customer led work ethic and the ability to work well under pressure
* Passionate about providing an exceptional service to customers
* Seeks to understand and support change
* Ability to anticipate and manage conflicts
* Maintain complete confidentiality and discretion at all times
* Excellent English language skills, both written and verbal
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