Job Description CRM ANALYST - LONDON
UP TO £42,000
THE COMPANY
We are supporting a renowned sporting establishment on a customer-centric analytics hire.
THE ROLE
The successful CRM Analyst responsibilities will include:
Lead strategic analysis projects focused on customer retention and engagement, identifying trends and behaviors that drive long-term engagement
Develop predictive models and segmentation strategies to forecast customer churn, optimise retention campaigns, and personalise customer journeys
Design and deliver insightful dashboards and reports to track retention metrics, engagement trends, and campaign effectiveness
YOUR SKILLS AND EXPERIENCE
The successful CRM Analyst will have the following skills and experience:
Proven experience SQL
Strong expertise in customer analytics, with a track record of using data to drive engagement strategies
Proficiency in predictive modelling and segmentation techniques to optimize customer journeys.
Hands-on experience with data visualization tools (e.g., Tableau, Power BI) to create intuitive, actionable dashboards
THE BENEFITS
The successful CRM Analyst will receive a salary of up to £42,000, plus an array of additional benefits.
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