Job Overview
We are seeking a dedicated and organised Medical Secretary / Administration Clerk to join our healthcare team. The ideal candidate will possess strong administrative and secretarial skills and the ability to multitask effectively in a fast-paced environment. This role is essential in ensuring the smooth operation of our medical practice, providing support to both medical staff and patients.
Duties
* Assist with the preparation of medical documents and correspondence, including letters, reports and patient referrals
* Maintain accurate patient records and ensure confidentiality is upheld
* Manage the administration of patient registrations, private reports and insurance information efficiently
* Manage patient appointments, ensuring an efficient scheduling system is maintained
* Handle incoming calls and respond to enquiries in a professional manner
* Coordinate communication between patients and healthcare providers, ensuring timely follow-up on queries
* Communicate and liaise with external professionals as required
* Assist in the coordination of office activities and maintain a clean, organised workspace
* Collaborate with medical staff to facilitate effective communication within the practice
* Handle correspondence including emails, postal mail and monthly data submissions
Experience
* Previous office experience is essential, with a preference for candidates who have worked in a medical or healthcare setting
* Excellent verbal and written communication skills
* Strong attention to detail with the ability to work accurately and methodically
* Ability to work collaboratively and build strong working relationships, both internally and with external professionals
* Proficient in using office software such as word processing and spreadsheets
* Technically astute with the ability to grasp new software / applications easily
* Ability to multitask effectively in a fast-paced environment while maintaining professionalism
* Strong organisational skills with the ability to prioritise tasks effectively
* A compassionate approach towards patients, demonstrating empathy and understanding at all times.
Join our team and contribute to providing exceptional care within our community. We look forward to welcoming a proactive individual who thrives in an administrative role within the healthcare sector.
Job Types: Part-time, Fixed term contract
Contract length: 12 months
Pay: £12.33-£12.82 per hour
Expected hours: 22.5 per week
Benefits:
* Company pension
* On-site parking
Work Location: In person