ABOUT US
Located in Knightsbridge on the edge of Hyde Park, Bulgari
Hotel London is both a haven of calm in the centre of the city and yet under a
minute’s walk from such landmarks as the famous Harrods department store. Since
opening in 2012, Bulgari has set new standards among the luxury hotels of the
British capital. Elegant contemporary architecture and Bulgari’s legendary
flair for design are matched by class-leading quality of service.
Design, service, and exceptionally generously proportioned
rooms and suites combined with unrivalled facilities such as a full gymnasium
and physical training centre with on-site Workshop personal training team; 11
single treatment rooms and 1 private spa suite Spa; 25 metres, three-lane
swimming pool; 47 seat Screening Room; unique Cigar Shop and sampling room, a
stunning Ballroom; to deliver a city hotel experience that is unique in the
world.
We are looking for a talented and passionate “People &
Culture Manager” to further enhance our people strategy. As the People
& Culture Manager, you'll play a pivotal role in nurturing a supportive and
inclusive workplace environment where our colleagues s can thrive and grow.
THE ROLE
As a People & Culture Manager, you will be responsible
for responsible for overseeing various aspects of the organisations human
resource’s function whilst fostering a positive workplace culture. You will
work closely with all departments to build and embed an authentic and
impeccable culture at all levels of the business.
WHAT WE ARE LOOKING FOR
The ideal candidate will have extensive experience in a
hands-on generalist Human Resources role, with deep luxury service environment
knowledge and a passion for people.
KEY RESPONSIBILITIES
·
Employee
Engagement Lead initiatives to
boost employee morale, foster a sense of belonging, and drive engagement across
all levels of the organisation.
·
Talent
Acquisition Oversee the recruitment process from end to
end, ensuring we attract top talent that aligns with our values and culture.
·
Training
and Development Develop and implement
training programs to enhance skills and knowledge, promoting career advancement
opportunities within the organisation.
·
Performance
Management Provide guidance to
managers on performance improvement strategies.
·
Employee
Relations - Serve as a trusted
advisor to employees and management, addressing concerns, resolving conflicts,
and promoting a positive work environment.
·
Culture
Enhancement Collaborate with
leadership to reinforce our company culture and values, driving initiatives
that promote diversity, equity, and inclusion.
REQUIREMENTS
Proven experience in human resources or people management
roles within the hospitality industry.
Strong understanding of employment laws and regulations.
Excellent communication, interpersonal, and conflict
resolution skills.
Ability to work effectively in a fast-paced, customer-centric
environment with a passion for driving positive change and continuous
improvement.
We encourage a diverse workforce however you will be required
to have a good level of written and spoken English and be eligible to work in
the UK. Fluency in a second language would be beneficial.
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