Job Introduction
The Pentagon Motor Group have an exciting new opportunity for a Group Fleet Sales Administration Manager to join the fantastic team at our highly successful West Hallam based Fleet Operation.If you. ..
1. Enjoy building and maintaining effective working relationships
2. Are highly organized and process driven
3. Want to work for a company that recognizes it’s colleagues contributions
Then we would love to hear from you! Have you heard about our benefits? When you join Pentagon, from Day 1 you'll have access to a comprehensive benefits package including:
4. 30 days holiday per year (including Bank Holidays) that will increase with length of service.
5. Recommend a Friend Scheme.
6. Discounted days out with family and friends.
7. Retail discounts saving £££'s on shopping and dining out.
8. Fully funded, Nationally Recognised Qualifications.
9. Manufacturer specific training.
10. Salary Finance.
11. 24 hour access to the Employee Assistance Programme and designated site Mental Health First Aiders.
12. Team member Pension Scheme contributions.
13. Friends & family Customer Referral Payments
14. Discounts on products and services that we provide for family and friends.
We pride ourselves on offering exceptional training and development opportunities along with realistic career paths for each member of our Team. What will you be doing? The successful candidate will oversee and manage the administrative processes that support our Fleet sales operations, ensuring efficiency and compliance with industry standards. This role is crucial in maintaining the smooth operation of our sales department and supporting our ambitious growth targets. Key Responsibilities
15. Leadership and Management: Leading and managing the sales administration team, providing direction, support, and professional development opportunities.
16. Process Improvement: Developing and implementing efficient administrative processes to support the sales team, including order processing, documentation, and customer service protocols.
17. Compliance and Documentation: Ensuring all sales administration activities comply with company policies and industry regulations. Overseeing the accurate and timely preparation of contracts, invoices, and other sales-related documentation using an electronic deal file system.
18. Customer Service: Acting as a point of contact for internal stakeholders such as accounts, sales, workshops and logistics.
19. Reporting and Analysis: Working closely with the Car Flow Manager to prepare regular reports on sales activities, administrative performance, and customer feedback. Analysing data to identify trends and areas for improvement.
20. Collaboration: Working closely with the sales, finance, and operations teams to ensure alignment and effective communication across departments.
21. Inventory Management: Working with the Car Flow Manager to oversee the coordination of vehicle stock, ensuring accurate records and timely updates to inventory levels.
22. Training: Developing and conducting training programs for new and existing staff on sales administration processes and customer service standards.
23. Technology Utilization: Optimising the use software to streamline operations and enhance data management.
The working hours for this position are Monday to Friday, 08:30am – 17:30pm. Who are we looking for? The successful candidate will demonstrate:
24. Ideally, 5 year’s experience working in a Sales Administration role, preferably within the Automotive industry.
25. Proven experience in managing a team.
26. Strong leadership and organizational skills.
27. Excellent communication and interpersonal abilities.
28. Proficiency in systems.
29. High levels of accuracy and attention to detail.
30. The ability to analyse data and generate actionable insights.
31. A customer focused mindset.
32. The ability to work under pressure and meet deadlines.
33. Adaptability and openness to change.
Why Choose us? For more information on why becoming a member of the Pentagon Motor Group team is an amazing career choice head over to our website!/recruitment