Description
About the Role
Are you ready to take the lead in a vibrant and dynamic environment? We are on the lookout for a Shift Manager to join our Restaurants & Quick Service Restaurants across the resort!
As a Shift Manager, you will report directly to the Venue Manager and play a crucial role in ensuring our daily operational plans are executed flawlessly. Your mission? To make sure our team is in the right place at the right time, managing fluctuating guest demand while maintaining high operational standards and delivering an exceptional guest experience.
In this role, you will:
* Support and coach your team to create memorable experiences for our guests.
* Drive key targets such as add-on sales and promotions.
* Spend the majority of your time engaging with guests, as all non-guest facing tasks will be allocated as time within your working week.
At Butlin’s, no two days are the same! You’ll need to think on your feet, dive into the action, and keep our guest experience as your top priority. Please note, this role covers a 5-day working week over 7 days, so flexibility is key. Some shifts may extend late into the night, with 4am finishes involved.
About You
We’re searching for an experienced leader from the F&B sector who can inspire and support the team in delivering fantastic service. If you put guests first in everything you do and have a knack for training and coaching in a fun-filled environment, we want to hear from you!
Here’s what we’re looking for:
* Previous experience leading in a busy restaurant, bar, or retail environment where speed and quality are essential.
* Confidence to direct and respond effectively in any situation while upholding consistent brand standards.
* The ability to lead, motivate, and engage your team, even during peak demand.
* Strong leadership skills to inspire your team to achieve amazing results for both our guests and the team.
Interested?
If you’re excited about this opportunity, we’d love to hear from you! Please submit your details via the apply now button, where you can upload your CV and answer a few questions. If you have any questions or need adjustments during the application process, feel free to reach out.
About Butlin's
At Butlin’s, we’re all about fun, excitement, and adventure! For over 80 years, we’ve been delighting hundreds of thousands of guests each year, whether they’re enjoying a non-stop family break or our epic Adult-only Big Weekenders.
Ask any of our team members, past or present, and they’ll tell you that one of the best things about working at Butlin’s is our incredible culture! We’re dedicated to providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values.
If you want a role where you Create Smiles, aren’t afraid to Get Stuck In, and where the team genuinely Cares For Each Other – this could be the perfect fit for you. There has never been a more exciting time to join Butlin’s!