Would you like to kick start your career in a supportive, collaborative and innovative company?
Do you enjoy working as part of an enthusiastic, passionate, and collaborative team?
Join our IT Systems Team
IT systems play a pivotal role in Softcat's success. As our business grows and evolves it is essential, we have a set of reliable, scalable yet flexible systems that are designed to ensure ease of doing business for our customers and employees.
About The Role
Softcat is embarking on a multi-year Sales system replacement programme using on Microsoft Dynamics 365 Customer Engagement (CE), PROS smart CPQ and Copilot platform. We require a Business Systems Analyst to take responsibility for gathering, analysing, documenting, and managing business requirements through the full lifecycle of programme, from initial scoping through to detailed requirements during the build and test stages
This is a great opportunity for a proactive and talented business analysis to join at the start of a high profile project and gain the experience of implementing a market leading CRM system.
As Test Lead, you'll be responsible for:
Test Strategy & Governance
Own and run the overall test strategy, approach, and standards for the programme
Ensure testing aligns with programme milestones, release plans, and business priorities
Establish test governance, reporting, and quality metrics across all testing
Ensure compliance with organisational and regulatory quality standards
Test Planning & Delivery
Lead the creation and maintenance of detailed test plans covering UAT, regression, performance, and cutover testing.
Coordinate test activities across multiple business areas.
Ensure test environments, data, and tooling are planned and available in line with schedules.
Oversee execution of test cycles, ensuring timely progress and clear outcomes
Please See Attached The Job Description For Further Responsibilities
We'd love you to have
Extensive experience leading testing on large‑scale, complex transformation programmes.
Strong understanding of end‑to‑end testing across integrated enterprise systems.
Proven experience managing UAT with significant business involvement.
Experience working with Microsoft Dynamics 365 and complex commercial systems (e.g. CPQ) desirable.
Experience of managing testing within Azure DevOps
We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply – we would love to hear from you
Work in a way that works for you
We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
Hybrid working
Working flexible hours - flexing the times you start and finish during the day
Flexibility around school pick up and drop offs
Working with us
Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background.
Join us
To become part of the success story, please apply now.
If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at
Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.