Do you have a passion for media and technology? If so, this could be your dream role!
Job Title: Research & Support Executive
Location: Taunton, Somerset
Hours: 9am - 5pm Monday - Friday (1 hour lunch break)
Salary: £28,000 - £30,000 PA (depending on experience)
About Our Client:
Are you ready to dive into the exciting world of media and technology? Our client, a leading global software organisation, is on the lookout for a passionate Research & Support Executive to join their team in Taunton.
Perks and Benefits:
Competitive salary range of £28,000 - £30,000 per annum
Full training on the use of internal support tools
Opportunities for professional growth and career development
25 days of annual leave, plus Bank Holidays, increasing with length of service
Generous employer contribution to company pension schemeResponsibilities:
As a Research & Support Executive, you will:
Provide top-notch application support for client's suite of software products via phone and email.
Diagnose software issues and work closely with developers to implement effective solutions.
Identify and resolve data and reporting errors, coordinating with external providers as needed.
Assist clients with training and troubleshooting to maximise their use of our tools.
Collaborate on exciting research projects
Analyse and interpret large data sets to extract actionable insights.Knowledge, skills, qualifications, experience:
High proficiency with computers and technology, including Microsoft Office Suite (Excel, Word, Outlook).
Strong mathematical and statistical abilities, with experience handling large datasets and extracting insights.
Excellent communication and interpersonal skills, including a professional telephone manner.
Exceptional attention to detail and strong problem-solving capabilities.How to apply:
If you're excited about this opportunity and ready to make a difference, we'd love to hear from you!
Please apply online or send your CV (url removed). If you would like to discuss the opportunity prior to application please call Debbie to discuss on (phone number removed).
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