Director of Housing Services
35 hours per week
Salary ca. £80K
Do you want to lead housing services that truly change lives?
At Blackwood, we’re not just a landlord. We’re a leading housing and care provider in Scotland, helping people live their lives to the full. Through innovative housing, digital services, and personalised support, we create homes and communities where people have real choice, independence, and quality of life.
We’re now looking for an inspirational Director of Housing Services to join our Senior Management Team and play a key role in shaping the future of our organisation.
The Opportunity
As Director of Housing Services, you will provide both strategic vision and hands-on leadership across all aspects of our landlord service – from tenancy, income, and neighbourhood management to property, asset management, and customer services.
You will:
1. Drive excellence in service delivery, achieving high levels of customer satisfaction and sector-leading performance.
2. Lead and inspire teams to deliver outstanding tenancy, neighbourhood, income, and property services.
3. Work closely with senior colleagues to integrate housing, care, and digital innovation in ways that support independent living.
4. Build strong partnerships with tenants, local authorities, housing networks, and stakeholders to enhance our impact and reputation.
5. Ensure we meet – and exceed – regulatory standards, with a focus on continuous improvement and best practice.
This is more than a leadership role – it’s about ensuring that the voices of our customers shape the services they receive, and that our housing strategies are at the heart of helping people live independently.
About You
You will be a proven leader with experience of delivering high-quality housing and property services within a housing association or local authority setting. With excellent knowledge of housing legislation, regulation, and best practice, you’ll also bring strong financial acumen, people management expertise, and the ability to lead change.
Above all, you’ll share our values and our commitment to improving lives – inspiring your teams and working collaboratively to achieve outstanding results.
Why Blackwood?
We are a forward-thinking, values-driven organisation with ambitious plans for growth, innovation, and continued improvement. You’ll join a passionate team that embraces new ideas, invests in digital solutions, and is dedicated to making a lasting difference in people’s lives.
If you’re looking for a leadership role where your skills and vision will shape services, drive innovation, and directly impact the quality of life for thousands of people – this is your opportunity.
Our employee benefits
6. 34 days’ holiday per annum, pro rata for part-time hours
7. Company sick pay scheme on completion of probationary period
8. Access to health and wellbeing resources such as, 24 hour GP service, physiotherapy, 24/7 Employee Assistance Program and in-house Mental Health First Aiders
9. Opportunity to participate in internal support networks such as employee engagement, wellbeing and digital forums
10. Company pension scheme and other benefits such as Death in Service