We have an opening for an export order administrator in the fast-growing area of the Global Supplements division of AB Agri, based at our head office in Monmouth. The role holder will work within a small team ensuring our products arrive at international customers on time and hassle‑free.
Responsibilities
* Acknowledge and process export orders from initiation to completion.
* Consult with export dispatch and third‑party providers to ensure timely order fulfilment.
* Obtain and issue necessary shipping documents, including Dangerous Goods notes.
* Arrange transport and function as the main contact for freight forwarders.
* Communicate with customers to establish suitable delivery dates, adhering to booking procedures.
* File documents meticulously for HMRC audits and perform checks on export declarations.
* Address customer order and invoice queries promptly and professionally.
About You
* Solid administration skills/experience.
* Basic experience in a customer service environment.
* Proficient in Microsoft Office – especially Excel.
* High level of attention to detail.
Where growth meets purpose – What sets us apart is how we delight our customers, thanks to great people like you. We value diversity and collaboration, encouraging new ideas and individual journeys.
As a Disability Confident employer, we are committed to ensuring our application and recruitment processes are accessible to everyone. If you need any additional support – alternative formats, a support dog, a sign language interpreter, or anything else – just let us know.
Rewarding Your Passion
When you join us, you’ll do meaningful work and be rewarded fairly. From annual salary reviews and incentive bonuses to a company car/allowance, ongoing career development and enhanced family, financial and wellbeing benefits – these are just some of the ways we reward you from day one.
Global Supplements is a newly formed business within AB Agri and is home to leading brands such as NAF and Nutrilabs. Our supplementary feed focuses on horses, dogs and cats, and we are quickly becoming the first choice for customers across the UK and Europe.
We are part of AB Agri, the agricultural division of Associated British Foods (ABF plc), and are passionate about feeding the world responsibly and affordably through quality animal feed, nutrition and technology‑based products, and data services for the agri‑food industry.
Compensation
Package includes: salary from £25,500, plus a benefits package designed to support your wellbeing and reward your impact.
AB Agri has been recognized as one of The Times Top 50 Employers for Gender Equality 2025, underscoring our commitment to inclusive hiring, transparent pay, flexible work and strong employee network groups.
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