Apply Now About the role Customers come to us because we can take on and solve any kind of challenge, no matter how complex. Join our UKCS - Balfour Beatty Living Places team as a Third Party Claims Handler and you'll help make this happen. What you'll be doing Handling of Highways Claims within Liaising with stakeholders i.e members of the public, client (ESCC), operational teams Investigate claims and establish if liability attaches, and if we have statutory defence under the S58 of the Highways Act 1980 Assess value of claims and accurately record reserves. Prepare claims documentation for payment. Document storage and file management Manage data on various systems e.g., Insurance Database LACHS, Confirm, One Network, CRM JADU Working with stakeholders to respond to appeals and complaints. Who we're looking for Essential Excellent Customer Service IT literate (Word and Excel) data entry Must have experience of handling third party claims in either Public Liability or RTA. Able to use initiative and adapt to change Knowledge of the Civil Procedure Rules Good understanding of TCF and GDPR Experience of prioritizing workload and working to deadlines to achieve targets. Desirable Knowledge of EL/PL protocol and Highways Act CII Qualification Why work for us Day in, day out, our teams deliver some of the UKs most ambitious, exciting and meaningful projects; developing, building and maintaining the vital infrastructure that supports national economies and strengthens communities. Why join us? As if contributing to and supporting work that makes life better for millions wasnt rewarding enough, we offer a full range of benefits too. You'll have the freedom to shape the package thats right for you and your life. Here are some of our key benefits: Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working, where roles allow. 25 days paid annual leave (pro rata) Family friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partners leave Pension, share incentive plan, volunteering leave, recognition schemes and much more