Job Description
Deputy Manager - Children's Residential Home:
Working hours are variable, averaging 37 hours per week (160 per month), scheduled Monday to Sunday with advance notice, including a 45-minute unpaid daily break; the role includes one weekly sleep-in shift and may require additional hours, including public holidays and covering staff absence.
£37000 - £39000 per annum dependent on experience.
About Us:
We are a growing, forward-thinking children’s residential care organisation with homes across the Southwest, London, and a brand-new multi-home provision in Durham. Our mission is powerful and clear: to help children aged 7–17 rebuild trust, confidence, and hope.
We work with young people who have experienced loss, instability, or trauma. We don’t define them by their past — we support them to step into their potential. Using trauma-informed, PACE-based practice, we create warm, stable homes where children feel safe, valued, and encouraged to grow. This is meaningful work. This is change you can see happen.
As a Deputy Manager, you will help shape the culture, guide the team, and create a home where young people are truly seen, valued, and supported.
Why work for us:
At 360 CRS, we look after the people who look after others.
* Frontline leadership support — you’ll never be left alone to figure it out
* Employee Assistance Programme for emotional & wellbeing support
* Your Birthday Off — every year, no questions asked
* Generous Referral Bonus when you help brilliant people join the team
* Wellness Allowance to support your physical & mental health
* Extra Annual Leave increasing with service
* Donation Match Scheme to back causes you care about
* Fully Funded Qualifications (Level 4/5 Leadership pathways encouraged!)
* Blue Light Card Access for discounts & perks
* Access to a Company Vehicle when needed for work
What You’ll Do:
* Lead shifts and deputise for the Registered Manager
* Support, guide, and develop the team through coaching, feedback & supervision
* Promote safeguarding and emotional safety every moment of every day
* Build trusted relationships with young people and help them grow in confidence and independence
* Oversee care plans, daily records, audits, and compliance
* Champion education, wellbeing, community engagement, and identity
* Help young people prepare for adulthood with practical life skills
* Represent the home in multi-agency meetings and reviews
* Model, encourage, and protect a culture of reflection, respect, and growth
* Be a leader with heart and direction — not just manage paperwork.
Who You Are:
You are someone who leads with consistency, compassion, and clarity. You can stay steady in the challenge and inspire others to do the same.
Essential skills:
* Experience in a residential childcare setting, at a leadership level
* Full UK driving licence
* Level 3 Children's Residential Qualified (or equivalent)
Desirable skills (we can support you to achieve these):
* Level 4/5 Leadership & Management qualification.
* Understanding of trauma-informed practice and PACE
Safeguarding Commitment:
Safety is at the heart of everything we do. All roles require safer recruitment checks, enhanced DBS clearance, and ongoing safeguarding training.