Overview
Restaurant Server required to deliver exceptional hospitality as part of a harmonious and collaborative team. Role involves weekend shifts (2 days) with occasional evening work if players stay at the on-site hotel. Based at the Tottenham Hotspur Training Centre, you will support the operations team, chefs and sales colleagues to deliver flawless service and high-quality food and drinks. You will build strong relationships with clients, understand briefs, and execute details with consistency and a human touch.
Key Responsibilities
* Monitoring and serving all food and drinks to customers/clients/guests and clearing throughout the event.
* Ensure clean furniture, dining tables and chairs are available and that presentation is at the forefront of all tasks.
* Prepare hospitality food and beverage requests in designated meeting spaces in a presentable manner.
* Work autonomously, take initiative over duties and tasks without requiring direction.
* Provide the highest level of customer service with speed, efficiency and professionalism.
* Ability to operate coffee machines.
* Assist with ordering and deliveries as required.
* Prepare hospitality requirements and report any shortages to the line manager.
* Ensure hospitality rooms are left clean and tidy; reflect our values through our people and food.
Values and Culture
CREATIVELY COLLABORATIVE – embrace differences to push creativity and work together to improve. FOREVER CONSCIOUS – work as a team to lead by example and support communities. We are committed to equality, diversity and inclusion and aim to represent all sections of society.
Qualifications and Skills
* Excellent communication skills, both internally and externally.
* Supportive team player.
* Ability to work under pressure.
* Initiative and proactive attitude.
* Provide excellent customer service.
* Ability to work autonomously or as part of a team.
* Adaptability to different working conditions.
* Positive attitude.
* Problem-solving abilities related to customer service.
Additional Information
For almost 20 years, BaxterStorey has created beautiful spaces, exciting menus and friendly teams to provide hospitality experiences. We invest in development, offer ongoing training, and support work-life balance. Permanent, Full-time position; 19 hours ago posted.
Benefits
* 28 days holiday including bank holidays
* Birthday leave
* 3 volunteering days
* 3 days grandparent leave
* 24 weeks' enhanced maternity leave
* Secondary carer leave
* Wedding/commitment day leave
* Free meals on shift
* Bespoke training and development opportunities
* Apprenticeships opportunities for all experience levels
* Pension and life insurance
* Perkbox discounts on high street shops, holidays and cinema
* Wellbeing hub
* Employee assistance programme
* Cycle to work scheme
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