Tenancy Services Officer
£17,838
17.5 hours per week
Cambridgeshire
Our client is a well known Housing Association who are recruiting for a Part Time Tenancy Services Officer. The role is working 17.5 hours per week on a temporary basis. The role will be for a minimum of 12 weeks and there is an option to be considered for the permanent role. The client is looking for a customer focused candidate who will be able to assist and promote tenancy sustainability, in what is a challenging sector.
Key duties will include:
- To be responsible for the social and financial performance of a designated portfolio of homes across a defined area.
- To ensure that communities and individual tenancies remain sustainable for as long as possible employing tailored actions to reduce failed tenancies.
- Deliver an excellent customer focused service that is accessible and visible and results in high levels of customer satisfaction.
- Deliver an excellent customer focused service that is accessible, visible and results in high levels of customer satisfaction
- Design and deliver effective actions to encourage tenancy sustainment, and improve the social and financial performance of our communities.
- Support the creation of new ideas and innovation in the business
- Be adaptable and brilliant at working in partnership with our customers, colleagues and communities
Part time opportunities rarely come available, so this is a great role for an in...