Guest Experience and Dispatch Co-ordinator (Maternity Cover) / Maidstone / £28,000 P.A.
Due to unprecedented growth and new strategic partnerships, our client now requires a coordinator to cover Maternity Leave who has excellent organisational skills with ability to use own initiative.
The candidate should hit the ground running and work to extremely tight deadlines to support the GE & Dispatch Manager. The right candidate will join the Event Operations department where our core responsibility is to build, maintain and implement our Customer Experience Strategy.
Reporting to the Guest Experience & Dispatch Manager, It is expected that the maternity cover will last for around one year.
Key Responsibilities of the Guest Experience and Dispatch Co-ordinator
1. Request itinerary information from suppliers.
2. Chase suppliers for itineraries.
3. Work with GE Manager on requests from customers address updates, parking, dietaries etc.
4. Update/Record systems with all client information and update ticketing apps
5. Communicate event information to Account Managers detailing delivery expectations.
6. Deal with gen...