Join the team that Always Cares!
Are you the type of person that gets out of bed on the right side every day? If so, we would like you to come and join us as a Self-checker at the Royal Lancaster London, where we encourage your personal development and growth. We are located next to Lancaster Gate tube station, and a short distance from Paddington, Bayswater and Marble Arch stations.
Some of our fabulous benefits you will enjoy as a self-checker are:
Salary: £28,267.17 + service charge
Pension scheme with company contributions
50% discount in all our restaurants and Spas across our properties
Team member and Friends & Family rates across our properties
Extensive discounts on our benefits platform
Access to private medical insurance
Interest free season ticket loan
Employee Assistance Programme - 24/7 online GP, mental health support and virtual wellbeing
Bike to work scheme
Complimentary laundry
Access to development plans, apprenticeships and world-class management development programmes including educational sponsorship
Recommend a Friend incentive
Opportunity to join our taskforces to contribute to the business focuses, community and environment
Employee recognition schemes and Social Committee events including gala dinners and much more!
We are currently looking for a passionate Self-checker, to join our Accommodation Services team on a permanent basis, with an immediate start to join us in consistently delivering memorable moments and five star service to our guests and each other. It is important to us that everyone in the team brings positive energy to support our happy and fun environment, as we strive to build a community of diverse backgrounds and life experiences.
As a Self-checker, your main duties and expectations for the role will include:
To clean all allocated bedrooms to the highest standards following departmental SOP
To handle all Lost Property items in accordance to departmental SOP
To personalize the service to our guests by using guest history where possiblein line with our LQA Standards
Physically check daily status of all assigned apartments in order to identify, solve and minimize any discrepancy.
Ensure the highest standards of security are stringently always adhered to regarding guests property, colleagues' property, and apartments property.
To keep track of the pantry inventories and stock update.
You will be required to work 40hours per week, on a shift rota.
We are
Best Employer for 2021 at Springboards Excellence Awards
One of the happiest hotels in London
Earth Check Silver Certified 2023
2 rosettes
Hoteliers Charter Approved
Preferred Hotels & Resorts member
We are more concerned with whats in the glass, not whether its half full or empty, so if you feel this Self-checker role is for you, come and pour some happiness into yours by joining our award winning family today!
All applicants must be legally eligible to work in the UK
TPBN1_UKCT