Managed Workshop / VMU Administrator
Location: Wellingborough
Salary: £26,440 per annum
Hours: Monday to Friday, 40 hours per week (09:00 - 17:30)
Tru Talent are looking for a highly organised and proactive Managed Workshop / VMU Administrator to join our client's team.
This is a fantastic opportunity to play a key role within a busy service operation, acting as the link between the workshop, technicians, suppliers, and customers to ensure smooth processes and excellent service delivery.
The Role
As a Managed Workshop / VMU Administrator, you will provide essential administrative and operational support to the service team, ensuring efficiency across all areas.
You will be responsible for managing job cards, supporting invoicing processes, handling customer and supplier queries, and ensuring all documentation is accurate and up to date. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and takes pride in delivering a high standard of work.
Full training and ongoing support will be provided, with opportunities to develop your skills further.
Key Responsibilities of the Managed Workshop / VMU Administrator:
Create and manage job cards, working closely with the workshop and technicians
Process technician time clocking's, parts allocation, and invoicing
Raise and manage retail invoices for customers, including fleet accounts
Support with service contract and warranty invoicing and claim processing (training provided)
Consolidate and manage weekly out-of-contract invoicing for managed fleets
Provide general administrative support to the service team
Act as a point of contact for customer enquiries within the office
Liaise with suppliers to resolve invoice queries and ensure cost accuracy
Chase outstanding purchase orders and ensure all associated work is approved
Maintain accurate records and ensure all systems are kept up to date
About You
Previous experience in administration, invoicing, or customer service within a fast-paced environment
Strong IT skills and confidence using computer systems
Experience with dealership management systems (e.g. Kerridge/Keyloop) is desirable but not essential
Excellent communication skills, with the ability to engage professionally at all levels
High attention to detail, particularly when handling job cards and invoicing
Well organised with the ability to prioritise and manage multiple tasks
Proactive and solutions-focused, with a problem-solving mindset
Strong relationship-building skills and a collaborative approach
Positive, can-do attitude with a willingness to learn and develop
Click 'Apply Now' to take the next step in your career.
INDTTT