Our client is the largest designer and manufacturer of energy efficient, bespoke Swedish timber frame homes in the UK and they have an excellent opportunity for a Customer Service Coordinator to join their Show Centre in East Grinstead, West Sussex. About the role As Customer Service Coordinator, you will hold a vital position within the company, working closely with the Sales Team. You will be responsible for providing an efficient admin service to the Sales Team, so you will need to be very organised and efficient. Your responsibilities will include: Following up leads generated through marketing and advertising and meeting with customers visiting the Show Centre Ensuring that customers receive a first-class service before, during and after the construction of their home Ensuring all visitors and callers are dealt with tact, diplomacy, enthusiasm and efficiency at all times Acquiring an excellent working knowledge of the Company’s products, services and overall objectives Being available for Saturday rota and exhibition work, attending exhibitions and Open Days Attending regular internal meetings and liaising with other departments You will also be assisting the Project Manager with: Selling timber frame kits to meet agreed financial targets All administrative and organisational duties Monitoring and following up all general sales enquiries Setting up customer appointments and managing diaries Making custo...