JOB – Graduate Technical Support Engineer
LOCATION – Brightlingsea
TERM – Permanent
SALARY – £25,000 to £32,000 per annum (plus benefits)
My client is a leading engineering and technology company supplying products into a range of industries. They are looking to take on a
Graduate Technical Support Engineer
to join their team in
Brightlingsea
.
The Graduate Technical Support Engineer will ideally have the following attributes:
• A degree in Mechanical Engineering, Electrical Engineering, Mechatronics, or a related field
• Strong technical problem-solving and analytical skills
• Good communication skills, both written and verbal, for dealing with customers and internal teams
• Proficiency with Microsoft Office and ideally some experience with CAD or ERP systems
• A willingness to learn and develop within a technical support environment
• Ability to work both independently and as part of a team
• Customer-focused attitude with good organisational skills
The Graduate Technical Support Engineer role will involve:
• Providing technical support to customers on the company's products and systems
• Assisting with fault diagnosis, troubleshooting, and technical queries
• Working closely with the engineering and production teams to resolve issues
• Preparing technical documentation, reports, and manuals
• Supporting product testing and validation activities
• Ensuring all technical support activities are logged and tracked
• Gaining hands-on product knowledge and training to develop into a key technical expert
If you are interested in this position, please apply with an up-to-date CV as soon as possible, along with your availability and salary expectations.