Experience within the Window and Door industry is essential.
Chase Taylor Recruitment are recruiting on behalf of our client for an experienced Sales & Operations Manager.
This is an exciting opportunity for a motivated and target-driven professional to join a growing business in a key management role. The successful candidate will be responsible for driving sales, maintaining excellent client relationships, and ensuring smooth operational processes. If you are organised, proactive, and enjoy a role where no two days are the same, this could be the perfect position for you.
Key Responsibilities:
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Achieve minimum targets through establishing and maintaining relationships with assigned clients.
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Ensure a faultless customer experience and achieve consistent repeat business.
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Analyse the customer database to identify opportunities with existing or lapsed clients.
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Create and develop new business opportunities, using creativity and initiative to secure new clients.
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Ensure accuracy in all processes, guaranteeing orders are correct first time, every time.
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Manage relationships between customers, schedulers, and managers effectively.
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Handle quote preparation and order processing.
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Identify current and future critical areas within the assigned client database.
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Inform and expedite critical data to relevant teams.
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Maintain a motivated, positive attitude and lead by example.
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Monitor performance standards, analyse trends, and act to improve results.
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Input, review, and maintain daily, weekly, and monthly data accurately.
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Prepare reports detailing achievements and deviations from goals and targets.
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Respond to incoming sales calls promptly.
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Carry out any other reasonable management requests as required.
Experience, Skills & Knowledge Required:
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Excellent and timely decision-making abilities.
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Independent problem-solving skills.
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Strong time management and organisational skills.
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Excellent verbal and written communication.
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Proficient computer knowledge and aptitude.
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Excellent product knowledge.
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Motivated and target-driven.
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Knowledge of window design software (e.g., First Degree Window Designer, Business Micros) is advantageous but not essential