We are looking for a Band 7 Business Operations Lead to join the Business Management Team within our Specialist Adult Support Services (SASS) division.
Role
In this role, you will work across the entire SASS division as a key member of the Business Management Team; assisting the Business Manager, Associate Director, and Specialist Services Managers to drive and successfully deliver the following:
* Service and quality improvement within SASS services by leading and contributing to audits, reviews, and improvement projects.
* Management and monitoring of all areas of contract compliance and performance reporting through understanding, operating, and overseeing the use of various systems and processes to help the division achieve its priorities.
The Role Will
* Work closely with services to support the achievement of contractual and quality outcomes (initially focusing on supporting one of our Specialist Services through a period of transformation).
* Lead and manage the effective introduction of equitable and consistent changes within services, ensuring benefits are realized and captured.
* Contribute to and deploy robust systems and processes to improve contract performance and operational efficiency, ensuring consistency across all SASS services.
* Support strategic management, business planning, and development.
* Contribute to the management and development of the Business Management team and administrative staff across SASS to ensure resilience, consistency, and long-term sustainability of services.
You Will
* Use management techniques to influence, shape culture, and develop services and staff through training and coaching to achieve positive outcomes.
* Work collaboratively with colleagues such as SASS Managers, Clinical Leads, Business Partners, Operational Service Leads, and Corporate Services to develop and monitor service delivery, finance, and performance across all services and locations.
* Develop excellent working relationships at all levels across BNSSG SASS services, including operational services.
Ever dreamt about a career that sparks excitement and fosters your professional growth? Picture yourself waking up eager to make a real difference in our community, surrounded by teams who value your unique ideas.
We are Sirona care & health – England’s largest provider of Adult and Children’s Community Services, and we invite you to join us in Bristol, North Somerset, or South Gloucestershire.
Benefits include an Agenda for Change salary, full NHS benefits, 27+ days’ annual leave, and participation in the NHS Pension Scheme.
We welcome all applicants and are committed to reflecting the communities we serve. We strive for a diverse workforce to foster creativity and innovation.
We are dedicated to equality of opportunity, fairness, and inclusivity, aiming to create a place where everyone belongs. We value diverse views and experiences to meet the evolving needs of our colleagues, partners, and communities.
If you're starting your healthcare journey, seeking a new challenge within the NHS, or considering a career change, we offer development opportunities for all colleagues and apprentices.
Interested? View our benefits leaflet attached to this vacancy.
For further details or informal visits, contact:
* Name: Mike Findlay
* Job title: Business Manager
* Email: mike.findlay@nhs.net
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