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Department: Outsourced Business Services
Location: Woking Office
Description
Menzies is an equal opportunities employer which means that we recruit, employ, train, pay, and promote regardless of race, religion, national origin, gender, sexual orientation, disability or age. We are building a first-class team and, to do so, we know that we need a diverse mix of talented people doing their best work.
If you’re ready to make an impact, lead with purpose, and work in a place where your voice truly matters, keep reading!
We have a great opportunity for a Marketing Services Director to join our team in the Woking office.
This is a fantastic opportunity to come in and head up a brand new Marketing Services Department within our Outsourced Business Services area.
Why Menzies?
At Menzies, Our Culture Is Our Cornerstone. We Blend Technical Excellence With Genuine Care For Our People And Clients. With 700 Colleagues In The UK, We’ve Built a Culture Based On Shared Values And Mutual Respect. Here’s Why You’ll Love Working With Us
People First: Our work-life balance isn’t just talk. From agile working to generous leave, we create space for what matters to you and this is why we were recognised as one of the Best Places to Work 2024
Work with Inspiring Clients: You’ll be working with a range of clients so no two days will be the same.
Collaborate Across The Firm: Working with various people across the firm to raise the profile of Menzies Academy
Innovate with Purpose: We’re always looking for better ways to work—leveraging tech, simplifying complexities, and delivering value.
Empathy at Our Core: We don’t just serve our clients; we build trusted relationships that stand the test of time.
Key Responsibilities
Here’s what you’ll be doing:
Development of new Service line offering
* Lead the design, structure, scope, and offering for a New Marketing Services team.
* Create tools, processes, and delivery standards for consistent, scalable client engagement.
* Establish the brand, positioning, and go-to-market approach for the service line.
* Development of internal and external resourcing strategy to meet client requirements and support growth plans.
Commercial & Operational Oversight
* Set and manage service line budgets, revenue targets, and profitability goals.
* Oversee pricing strategy, proposal development, and service packaging.
* Monitor service performance and report on KPIs, ROI, and client retention metrics.
* Identify and pursue opportunities to grow the client base through cross-selling and new business development.
Client Strategy & Delivery
* Lead strategic marketing discussions with clients to understand their business objectives and marketing needs.
* Develop and execute tailored marketing strategies, particularly for international businesses entering the UK market.
* Provide hands-on support for localised marketing activity, including trade show participation, targeted campaigns, and UK brand positioning.
* Ensure client satisfaction by delivering high-quality, results-driven marketing solutions.
Internal Collaboration & Integration
* Work closely with OBS client teams, accountants, HR services and advisors to offer a seamless outsourced solution.
* Collaborate with other OBS service line leads.
* Collaborate with the firm’s internal marketing and business development teams to align messaging and share insights.
* Act as a thought leader internally, educating OBS colleagues on marketing trends and opportunities that can benefit clients.
Innovation & Continuous Improvement
* Stay ahead of industry trends, marketing innovations, and emerging tools.
* Continuously improve the service offering through client feedback and market research.
* Champion a culture of creativity, results, and client-centric thinking within the team
Skills, Knowledge And Expertise
We’re seeking a dynamic senior marketing professional with at least 8–10 years of experience, ideally in professional services, B2B, or consulting environments. The ideal candidate will hold a bachelor’s degree in Marketing, Business, Communications, or a related field, with professional qualifications such as CIM or IDM highly desirable. A postgraduate degree like an MBA or MSc in Marketing/Strategy is a plus.
This role demands a strategic thinker with hands-on execution skills, capable of leading marketing strategies for clients—especially within outsourced or agency models—and supporting international firms expanding into the UK. Experience in digital campaigns, brand development, and event marketing is essential, alongside deep knowledge of UK market trends and regional best practices.
We value exceptional client-facing skills, strong commercial acumen, and the ability to work with C-level stakeholders. The right candidate will demonstrate a successful track record in building or scaling marketing teams, managing budgets, and using CRM tools such as HubSpot or Salesforce. Excellent communication, a collaborative leadership style, and adaptability in fast-paced environments are key.
Previous experience working with global firms, especially in flexible or travel-intensive roles, is advantageous, as the position may involve visits to other offices and client-related travel.
If you're ready to thrive in a role where initiative and innovation are encouraged, we want to hear from you.
Why join Menzies?
At Menzies, we know that success starts with our people. That’s why we offer:
Career Development: From learning opportunities to career coaching, we’ll help you achieve your goals.
Competitive Benefits: Private medical cover, pension matching, and enhanced parental leave, to name a few.
Flexibility That Works for You: Agile working is embedded in our culture.
Perks That Go Beyond: From volunteering days to wellbeing initiatives, we care about your whole self.
To find out more about our benefits please read here
Seniority level
* Seniority level
Director
Employment type
* Employment type
Full-time
Job function
* Job function
Management and Manufacturing
* Industries
Accounting
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