Summary
We have an exciting opportunity for you to join our team as a Welcome Manager and lead a team of volunteers at property. The role embraces all areas of the experience: front-line service and operation, audience development, team leadership and strong collaboration.
The advertised salary is inclusive of an Outer London weighting allowance.Interviews will be held on the 9th of May. What it's like to work here
One of the last surviving country estates in London, Osterley Park and House is a vibrant attraction. The high turnaround of visitors means work is fast-paced, with the team always looking for creative ways to attract greater visitor numbers.
You’llbe based within Osterley House, a Robert Adam show palace with a garden and pleasure ground surrounded by over 300 acres of spectacular parkland. We welcome over ½ million visitors to the park each year .
There are more creative and collaborative times ahead for Osterley as we continue to explore new ways of operating the property and delighting visitors.
You’ll play a key part in delivering excellent service, income and engagement across the portfolio.
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What you'll be doing
You’ll have overall responsibility for the volunteer team within the house made up of Room Guides, House Welcome, Day Representatives and Tour Guides volunteers. As part of this you’ll be leading on ...