Salary: £70,000 - 80,000 per year Requirements: Strong experience and knowledge with vendors such as PaperCut and Tungsten, or similar technologies. Strong background in Managed Print Services, Document Management, or related service environments. Experience leading pre-sales solution design and complex tender responses. Proven ability to work across technical, commercial, and operational stakeholders. Strong customer-facing communication and presentation skills. Experience producing structured proposals, governance frameworks, and solution documentation. Commercial awareness with exposure to costing, pricing assumptions, and risk management. Exposure to public sector or regulated industry tenders. Ability to operate in deadline-driven bid environments. Responsibilities: Lead discovery sessions to understand customer document environments, print estates, workflows, and operational challenges. Design scalable, commercially viable Managed Print & Document Services solutions. Act as the technical authority across solution design, ensuring services are deliverable and aligned to operational capability. Support customer-facing engagements and provide technical leadership during solution discussions. Own end-to-end solution responses for complex tenders and competitive bids. Develop technical solution narratives, service governance models, costing assumptions, and risk frameworks. Collaborate with Commercial, Finance, Service Delivery, and Sales teams to produce high-quality, compliant submissions. Lead internal governance and solution assurance reviews prior to submission. Support customer presentations, clarifications, and negotiation activity. Help define and evolve Managed Print & Document Services offerings. Identify opportunities to expand services into document workflow, automation, capture, and information governance. Work with internal teams and technology partners to develop repeatable, scalable service components. Ensure service propositions are clearly packaged, commercially viable, and aligned to market demand. Technologies: Architect Support More: We are XMA, a leading UK technology solutions company, and were excited to invite a commercially minded and technically strong Service Portfolio Architect to join our growing team focused on Managed Print & Document Services. This role offers a high-impact opportunity to blend solution architecture, bid leadership, and product ownership in a customer-focused environment. We pride ourselves on a diverse customer base across the public and private sectors and have a strong track record of helping organizations achieve more with technology. We offer a competitive salary of £70,000 - £80,000 plus a £6,000 car allowance, along with excellent benefits including private healthcare, pension, and more. We are committed to fostering an inclusive culture and supporting our employees in their professional growth. last updated 19 week of 2026