Job overview
We are recruiting for a Children's Clinical Support Worker for our ADHD Service, who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.
The post holder will work as an integral part of the team and demonstrate a willingness to develop the knowledge and skills required to assist in caring for children, young people, and their families with ADHD under the supervision of a community ADHD multidisciplinary team.
All relevant training will be provided to the successful candidate to enable them to support the MDT. The job requires a post holder to work across Lister, QE11 and Hertford County Hospital sites and within those areas.
At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us.
Main duties of the job
The Clinical support worker will support the MDT in the outpatient clinic setting.
Support the Multi Disciplinary team with non-clinical tasks.
Make MDT aware of any safeguarding concerns and attend regular safeguarding supervision.
Work effectively within the MDT in professional manner at all times.
Support ADHD Nurses with QB testing.
Support ADHD nurses with school observations.
Working for our organisation
At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.
We run the following hospitals:
* The Lister Hospital, Stevenage
* New Queen Elizabeth II (New QEII), Welwyn Garden City
* Hertford County, Hertford
* Mount Vernon Cancer Centre (MVCC), Northwood
We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.
We understand that finding and starting a new job is an important life decision. If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know.
We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.
Detailed job description and main responsibilities
Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.
Person specification
Qualifications / Training
Essential criteria
* GSCE Maths and English at Grade 4 or above (or equivalent)
* Health related NVQ Level 3 or equivalent
* Willingness to undertake in-house training appropriate to the role
Previous Experience
Essential criteria
* Experience of working within a caring environment
* Experience of working within a team
* Demonstrate ability to follow agreed policies and procedures
* Demonstrate experience of working within an MDT
Skills
Essential criteria
* Ability to communicate in a wide variety of settings with CYP, and their families, of varying levels of understanding
* Excellent organisation and communication skills and ability to work to deadlines
* Demonstrates a flexible approach to work
* Basic IT Skills
Desirable criteria
* Willingness to develop IT skills as appropriate to the role
Knowledge
Essential criteria
* Knowledge and implications and responsibilities under information governance
Desirable criteria
* Knowledge of audit practice and value
* Knowledge and understanding of responsibilities under the Trust Point of Care Testing policy
Other Requirements
Essential criteria
* Understanding of, and commitment to equality, diversity and inclusion
* Role model our trust values every day
* Motivated to deliver high quality of patient care
* Ability to travel between sites and areas within these and covered by these sites