Partnership Recruiting are working with a fast-growing, innovative tech company looking for a Technical Customer Support Advisor to join their expanding support team. This is a hands-on role ideal for someone with strong technical skills and a passion for problem-solving in a fast-paced environment. The Role: * Deliver 1st–2nd line support across various systems * Manage installations, configurations, and troubleshooting * Support Microsoft 365, Active Directory, and server environments * Maintain network infrastructure (routing, switching, firewalls) * Assist with IT projects and adapt to evolving technologies What You’ll Need: * Solid IT support background (hardware/software/networking) * Experience with Microsoft 365, AD, DNS/DHCP, Entra * Strong networking skills – TCP/IP, routing, switching * Windows Server (2016), SharePoint, MDM tools * Interest in AI tools (e.g. ChatGPT, Microsoft Copilot) * Full UK driving licence Strong technical know-how with a customer-focused mindset. If you’re eager to take the next step in your IT support career with a business that values innovation and service excellence — we’d love to hear from you