TEMPORARY ADMINISTRATOR/CUSTOMER SERVICES - SCUNTHORPE £14.00 PER HOUR Come and join a growing and hugely successful manufacturing business in Scunthorpe on a temporary basis, with a view to becoming a permanent member of the team! About the Company We are a well-established and growing SME based in Scunthorpe, known for our commitment to quality, customer satisfaction, and operational excellence. As we continue to expand, we are seeking an exceptionally capable and experienced Administrator with strong customer service skills to support our team during a busy period. This is a temporary position with the potential to become permanent for the right candidate. Role Overview This is a dual-role position combining high-level administrative responsibilities with front-line customer service. You will be the first point of contact for clients and customers, while also supporting internal teams with a wide range of administrative tasks. The ideal candidate will be proactive, highly organised, and confident in managing multiple priorities in a fast-paced environment. Key Responsibilities Administrative Duties Provide comprehensive administrative support to management and operational teams Sales Administration/customer service Maintain accurate records, databases, and filing systems Prepare reports, correspondence, and documentation with a high degree of accuracy Coordinate internal communications Assist with marketing Customer Service Duties Act as the first point of contact for customer enquiries via phone, email, and in person Handle customer queries, complaints, and service requests professionally and efficiently Maintain a high standard of customer care and ensure timely follow-up Process orders and service requests accurately Liaise with internal departments to ensure customer needs are met Person Specification Essential Skills & Experience: Proven experience in a similar administrative and/or customer service role Excellent communication and interpersonal skills Strong organisational and time management abilities High attention to detail and accuracy Proficient in Microsoft Office (Word, Excel, Outlook) and general IT systems Ability to work independently and as part of a team Professional, friendly, and customer-focused approach Desirable: Experience working in an SME or fast-paced office environment Familiarity with CRM or ERP systems What We Offer A supportive and collaborative working environment Opportunity to contribute to a growing business Potential for the role to become permanent On-site parking and accessible location What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4732945