Were looking for a compassionate and proactiveHealthcare Assistant to join our Integrated Neighbourhood Team at Banbury CrossHealth Centre. Youll play a vital role in supporting complex, vulnerable, andoften housebound patients across the Banbury area. This is a dynamic andrewarding position where youll manage a dedicated caseload, conduct homevisits, and contribute to holistic, patient-centred care.
About our team
Our Integrated Neighbourhood Team is acollaborative, multi-disciplinary team (MDT) including GPs, Care Coordinators,Social Prescribers, and other healthcare professionals within the wider primarycare team at Banbury Cross Health centre.
Our mission is to reduce avoidable hospitaladmissions by proactively managing patients in the community. We identifypatients with increasing frailty and address health inequalities within ourdeprived patient population. We take referrals from health care professionalsand proactively review patients post hospital discharge who meet our criteria.
We work in partnership with District Nurses,community therapy services, PML neighbourhood frailty and visiting teams,social workers, Hospital at Home, and Geriatricians to deliver integrated care.We also work with community and voluntary organisations such as Age UK,Dementia Oxfordshire, Cherwell District Council, and the Volunteer TransportService to ensure our patients receive comprehensive support.
This role may close early if sufficient applications are recieved.
Main duties of the job
As a key member of our MDT, youll:
* Deliver care to patients in their homes acrossBanbury (business-insured vehicle and full UK driving licence required)
* Support clinical colleagues with patient reviewsand care planning
* Perform clinical tasks such as phlebotomy, ECGs,blood pressure checks, and simple dressings
* Recognise signs of deterioration and escalateconcerns appropriately
* Support patients and families with increasingfrailty
* Monitor long-term conditions and promote healthprevention and screening
* Attend and contribute to MDT meetings
* Maintain accurate patient records and assistwith referrals
* Uphold infection control standards andcontribute to clinical governance
About us
PML is a successful not-for-profit, GP-led organisation providing various NHS community and primary care clinical services to patients across Oxfordshire and Northamptonshire. We have evolved as a NHS healthcare provider since 2004 and in the last few years have grown significantly, now employing around 300 staff with a turnover of circa £16m. PML holds GMS contracts, as well as being a GP Federation representing circa 50 GP practices covering approximately 650,000 patients.
We welcome applicants from a diverse range of backgrounds and circumstances and people with protected characteristics under the Equality Act 2010
Job responsibilities
Were looking for someone who ideally has experience delivering healthcareand is confident working both independently and as part of a team.
You should be:
* Caring and empathetic
* Enthusiastic and self-motivated
* Able to work under pressure and prioritiseeffectively
* Comfortable using initiative and buildingrelationships
* Reliable, trustworthy, and eager to make adifference
Administrative & Technical Skills
* Accurate tracking and reporting of patientupdates and care plans
* Proficient in MS Excel, Outlook, Teams, andPrimary care IT systems such as EMIS, Blinx, Accurex, Docman etc (training willbe provided)
* Able to document MDT minutes and supportadministrative coordination
* Familiar with data protection and clinicalgovernance standards
Personal Development
Were committed to your growth. Youll have access to training, competencydevelopment, and regular team meetings to support your professional journey.
Person Specification
Experience
* Experience of delivering a service to others.
* Ability to provide quality care.
* Good interpersonal and communication skills.
* Good organisational and time management skills.
* Good team working skills.
* Demonstrates can build networks across organisations
* Ability to work independently following verbal or written instructions.
* Ability to follow protocols and recognise when you need to ask advice from or refer to a qualified clinician.
* Good verbal and written communication skills
* Ability to clearly record relevant information from consultations within clinical system.
* Ability to use basic physiological recording equipment and accurately record findings.
* Ability to demonstrate care and compassion and commitment to/for patients and carers.
* Ability to demonstrate a clear desire to work in general practice and a clear understanding of the role of a HCA
* An understanding, acceptance and adherence to the need for strict confidentiality.
* Able to work on own initiative.
* Able to work under pressure and remain calm.
* Flexible and adaptable to change.
* Ability to re-prioritise and pivot
* Aware of own limitations.
* Ability to empathise
* Eager to make a difference
* Experience of reporting accurate data
* Ability to provide cover for other team members
Other
* Driving license & vehicle
* Neat and tidy appearance
* Flexibility in working hours and patterns
* Punctual and a satisfactory work attendance record
Qualifications
* Satisfactory general education and evidence of additional training relevant to role.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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