Job Description
Credit Controller - FTC Maternity cover
Based: South Manchester
Hybrid working: Two days WFH
Salary: Up to £30,000 Pro Rata
Forge Talent are working exclusively with a leading IT Services business who are looking for a Credit Controller to join their credit control team.
If you thrive in fast-paced environments, enjoy building strong customer relationships, and take pride in driving cashflow performance, this is an exciting opportunity to make a real impact.
What You’ll Be Doing
You’ll be part of a collaborative Finance team, focusing on cash collection, debt reduction, and delivering exceptional service to both internal and external stakeholders.
Your day-to-day will include:
1. Contact customers to ensure timely payments and meet cash targets
2. Resolve credit control and collections queries professionally
3. Manage high volumes of inbound/outbound emails and calls
4. Log, track, and resolve customer queries accurately in internal systems
5. Reconcile customer accounts and maintain accurate records
6. Build strong internal and external customer relationships
7. Support ad hoc Finance tasks, including shared inbox manage...