Main area Nursing Grade NHS AfC: Band 7. Contract Permanent. Hours: Full time, Part time, Job share, Flexible working. 37.5 hours per week (Monday to Friday 9-5, excluding bank holidays). Job ref 395-EA318-25
Employer NELFT NHS Foundation Trust. Site Gifford House, Grays. Salary £47,810 - £54,710 p.a. (plus HCAS) pro rata. Salary period Yearly. Closing 04/11/2025 23:59
Complex Case Manager
NHS AfC: Band 7
Joining #TeamNELFT means you’ll become part of a welcoming and supportive working environment. We’re CQC rated Good, and we want you to join us on the journey towards an Outstanding rating. NELFT has sites across North East London, Essex, Kent and Medway. We provide community and mental healthcare services to adults and children within these areas.
The Trust has award winning equality and diversity initiatives and staff health and wellbeing activities. We invest heavily in your development, because when you are valued and supported, we provide the best care to our patients. We are a Level 3 Disability Confident Leader, have been featured in the Working Families Top 10 Employers benchmark for five consecutive years, and we have achieved a Carers UK Level 1 Accreditation. Along with our staff networks and training opportunities, we work hard to embed a just and compassionate culture here at NELFT.
Find out more about NELFT careers and what makes our Trust a great place to work, in this video
Job overview
Thurrock Integrated Community Team, North East London Foundation Trust is seeking an enthusiastic and motivated Registered Nurse with a Specialist Practitioner qualification to work in the Integrated Care Team as Band 7 Complex Case Manager
You will need to be able to demonstrate the following essential criteria skills for the post:
* Excellent clinical Skills
* Managerial Skills
* Leadership Skills
* The ability to travel between sites
* Non medical or community Nursing Prescribing
The post holder will be providing case management for a small caseload of highly complex adults on the ICT caseload with complex multi diagnosis, high use of statutory services and already receiving face to face care from the ICT.
To improve outcomes for people with frailty and complex co-morbidities and reduce the need for these people to attend or be admitted into hospital or long term residential care.
They will also be responsible for the delivery of safe care to a Users of service across the team, including being professionally and legally accountable.
The post holder will line manage a team of Community Nurses and Health Care Support Workers. They will supervise and appraise staff members and students.
The post holder must possess excellent leadership and communication skills.
The post holder must hold a valid UK driving licence.
Main duties of the job
The post holder will be a Registered Nurse ideally with Specialist Practitioner qualification, and significant experience of working within the community setting. They will be required to hold experience and competence in all clinical skills offered in the community. They will be responsible for assessment, management, planning and delivery of care, including being professionally and legally accountable.
The post holder will support their peers and locality lead and be an effective team member whilst working on their own initiative. They will supervise staff members and students.
The post holder will support the Operational Lead in the investigation and management of clinical incidents, complaints and maintaining safe staffing levels.
Working for our organisation
Our Values 2025 - 2030
Working with our colleagues, patients and carers we have co-produced three new values that we aim to embed within our culture here at NELFT.
They are:
* We are kind.
* We are respectful.
* We work together with our communities.
These three values help us to strive to provide the best care by the best people.
Probationary Period
This post will be subject to a probationary period.
High Cost Area Supplement - Fringe
This post also attracts payment for High Cost Area Supplement of 5% of the basic salary (minimum payment of £1,303 and a maximum payment of £2,198 per annum, pro rata for part time)
Detailed job description and main responsibilities
Please see the attached job description and person specification for more information about this role and working at North East London NHS Foundation Trust. We encourage you to refer to this when completing your application.
We welcome your application even if you do not meet all the criteria listed in the person specification. Please apply as soon as possible as some posts close early to limit the number of applications.
Certificates of Sponsorship
Although we are a registered sponsor organisation, we are unable to offer sponsorship for all job roles. Please check your eligibility under the UKVI points-based system.
When calculating the basic salary for sponsorship, HCAS (High-Cost Area Supplement) is not included for non-registered roles. This ensures fairness and consistency within our organisation, as some of our sites fall under outer, fringe and none
Use of AI
Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used, then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.
Person specification
Experience
* Significant community experience
* Evidence fo further education relevant to role
* DN Qualification
Leadership
* Junior staff leadership experience
* Experience of managing a clinical team
* Practice Assessor
* Previous experience managing teams
We believe in bringing your authentic and best self to work, in order to deliver the best care to our patients. We are committed to supporting our employees holistically. Here is a snapshot of what is on offer at NELFT:
* A long-standing and award-winning approach to equality and diversity with supportive networks for ethnic minority staff, staff with disabilities or long term/chronic conditions and LGBT staff.
* A commitment to supporting colleagues to achieve a work life balance, through flexible working opportunities and our efforts to support our working parents and carers. This has resulted in us being recognised as a ‘Top 10 Family Friendly Employer’ from the Working Families Charity.
* Proactive health and wellbeing support, including access to our employee assistance programme, staff psychological support, individual wellbeing conversations and a network of health and wellbeing ambassadors.
* Detailed information about our wellbeing and benefits offer can be found in this link .
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s a job share, part time hours or another flexible pattern.
We recognise the valuable contribution that the Armed Forces community make to our organisation. We have signed the Armed Forces Covenant and achieved Gold Award under the Armed Forces Employer Recognition Scheme. We have supportive policies, guaranteed interview schemes for veterans. reservists and military spouses and give additional leave to our Reservists so that they can attend their annual camp.
Equal opportunities employer
We are committed to equal opportunities and diversity and positively encourage applications from all sections of the community regardless of any protected characteristic.
We are a Disability Confident employer and have made the pledge to commit to employing more people with disabilities. If you require this application in another format i.e. Braille or audio tape please contact the recruitment team on 0300 300 1530 or email recruitment@nelft.nhs.uk.
Correspondence with us
You are advised to regularly check your emails (including any junk mail/spam folders) for correspondence related to this post.
As part of our recruitment process, we may be required to share information you provide on the application form with NHS Counter Fraud Authority (NHSCFA) and/or other organisations for the purpose of the prevention, detection, investigation and prosecution of fraud or any other unlawful activity affecting the NHS. We also use third party providers to check and verify your qualifications who may be contacting you on our behalf to verify the same.
Employer certification / accreditation badges
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Application numbers
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, we encourage you to submit your application as soon as possible to ensure consideration. We are happy to make reasonable adjustments to support you throughout the recruitment journey. If you require any additional support during the application process please contact recruitment@nelft.nhs.uk.
#J-18808-Ljbffr