Join to apply for the Costa Store Manager - Area Support Role at Collateral Resources Inc.
Overview
Are you a motivated leader with a passion for people and a love for exceptional coffee? Scoffs Group, the largest Costa Coffee franchise in the UK, is looking for a driven, people‑first Store Manager to lead from the front and inspire their team to deliver unforgettable customer experiences every day.
Responsibilities
* Lead and inspire a team of Baristas, Barista Maestros, and Assistant Managers
* Deliver an exceptional customer experience while upholding brand standards
* Manage store performance and drive key metrics including sales, customer satisfaction, and team engagement
* Ensure operational excellence, including compliance, cleanliness, and health & safety
* Recruit, onboard, and develop your team with clear growth plans
* Drive commercial success through smart decision‑making and team motivation
* Launch seasonal campaigns and ensure flawless execution on the shop floor
Qualifications
* Previous management experience in retail, hospitality, or a similar customer‑facing role
* A passion for people development, coaching, and leading high‑performing teams
* Strong commercial acumen with a results‑driven mindset
* Excellent communication and organisational skills
* Full flexibility with working hours and a proactive attitude
* A hands‑on leadership style and a love for great coffee
Perks
* Instant Perks with Boostworks – exclusive discounts and team rewards from day one
* Free, confidential support through our Employee Assistance Programme (Life & Progress)
* Wagestream – real‑time access to your earnings, budgeting tools, and smart savings
* Company Pension Scheme – secure your future with long‑term financial security
* Leadership training and qualifications via Yuzu Training
* Free lunch & drinks on every shift – enjoy lunch and handcrafted drinks on the house
* Generous discounts for yourself on and off shift
* Long‑service awards and recognitions for career growth
* Store‑wide performance bonuses – hit targets and share in team wins
Apply
If you’re a passionate, results‑driven leader with a heart for people and a head for business, we’d love to hear from you. Click the link below to apply and take the next step in your journey with Scoffs Group today.
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