Overview
We are currently recruiting for a Site Reliability Engineer to join our Tech Enablement function. The successful candidate will be responsible for our monitoring estate, and for the continuous improvements and maintenance of it, and to assist in incident investigation and resolution when required. They also share skills within our Tech Enablement team and should be an evangelist for SRE techniques and goals to the broader IT community.
Responsibilities
* Deliver proactive and reactive activities to meet SLAs and availability. Partner with development squads pre-launch to embed monitoring best practices.
* Support application infrastructure to reduce risks, inefficiencies, and service issues.
* Provide incident support during office hours and on-call when required.
* Build strong relationships with Agile squads, DevOps, and wider technology teams.
* Maintain and update monitoring platforms to ensure reliable, consistent operations.
* Collaborate with teams to enhance monitoring and improve alerting capabilities.
* Identify monitoring gaps and propose solutions to strengthen performance and resilience.
Qualifications
* Experience of AWS (particularly EC2, EKS, Lambda, S3, IAM, etc)
* Monitoring / alerting tools (for example Grafana, Prometheus, Loki, CloudWatch and Dynatrace)
* Knowledge of monitoring best practices for a variety of different platforms and technologies
* Docker and Kubernetes
* Git/Gitlab, Jenkins / CI/CD / ArgoCD
* Jira and Confluence
* Scripting or coding with shell/bash/python
* Terraform
* Able to assist in troubleshooting complex issues involving multiple platforms and technologies
* Using agile principles and ways of working
* The ability to manage and track multiple workstreams simultaneously
* Additional information: the ability to work within flexible arrangements
Benefits
* Competitive salary and discretionary bonus scheme
* 25 days annual leave, plus 8 flexible days and the ability to buy and sell further holiday
* Flexible benefits platform with health, wellbeing, lifestyle, and finances tools
* Company-funded private medical insurance for qualifying colleagues
* Discounts on esure products – 50% off for yourself and spouse/partner; 10% off for direct family members
* Training, mentoring, academies, career conversations, and partner resources
* Volunteering days and internal networks
* Commitment to flexible working and ABI Make Flexible Work campaign
We are committed to creating an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We celebrate individuality and create spaces where unique backgrounds and experiences can come together. We believe that diverse perspectives drive innovation, in turn enabling us to better serve our customers, community and build a stronger organisation.
Our commitment extends to every part of our business, from hiring practices to professional growth opportunities, ensuring equal access and support for all.
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