Saturday Viewing Guide (Part Time)
Lewes High Street
Saturday 9:00am - 4:00pm
The Role
The Saturday Viewing Guide supports our Lewes residential sales and lettings team during our Saturday opening hours, providing exceptional customer service whilst undertaking viewings with tenants and buyers. The role also provides general administrative support where required, whilst ensuring our customers on the phone and visiting the branch receive an outstanding service.
Oakley Property has been established for over 30 years, as an independent firm of Chartered Surveyors and Estate Agents. Offering a comprehensive Estate Agency, Letting and Property Management service, in relation to both commercial and residential property, across Sussex.
Key Responsibilities and Duties
* Confirm the scheduled viewings with the applicants for the day ahead.
* Undertake viewings for Sales and Lettings
* Manage incoming calls with excellent phone etiquette, taking messages, and registering applicants.
* Perform data entry tasks accurately and efficiently to maintain up-to-date records.
* Assist in the preparation of documents required for the day ahead, such as property particulars and marketing window cards.
* Organise and maintain office files, ensuring all documents are easily retrievable.
* Oversee any collection or drop off of keys, in line with the relevant procedures.
* Support team members with administrative tasks to enhance overall productivity.
Required Skills & Experience
* Excellent customer service and selling ability.
* Demonstrated phone etiquette and interpersonal skills for professional communication and client-facing.
* Proficient in the Microsoft Office 365 Suite and be confident in using new software and CRM systems.
* Excellent organisational abilities to manage multiple tasks effectively.
* Previous experience in Estate Agency is an advantage but not essential.
* Strong spoken and written English with attention to detail.
* Ability to work independently as well as part of a team, demonstrating flexibility and initiative.
Job Type: Part-time
Pay: £15.00 per hour
Expected hours: 7 per week
Work Location: In person