Salary: £32,000 - 37,500 per year Requirements: Strong knowledge of Microsoft 365 / Office applications Experience with Windows installations and troubleshooting tools (Event Viewer, Command Prompt, etc.) Excellent communication skills and ability to take ownership of issues Desirable: Networking fundamentals, Windows Server experience (AD, Group Policy, DNS, DHCP) Responsibilities: Deliver high-quality IT support across desktops, servers, and Microsoft 365 environments Configure and maintain Microsoft 365 tenants including Exchange, SharePoint, Azure AD, and Endpoint Manager Install and manage Windows 11 and mobile devices Diagnose and resolve technical issues, including mail flow and client configurations Maintain clear documentation of all work completed Promote best practice in cyber security across client systems Technologies: Azure Flow Support Microsoft 365 Mobile Security SharePoint Windows Office 365 Cloud More: We are a growing IT services provider based in Ipswich, supporting a wide range of clients across East Anglia. This is an exciting opportunity to join our dynamic team delivering technical support, digital solutions, and IT projects to a diverse client base. We value collaboration and offer an environment where you can develop your skills while contributing to the success of our clients. last updated 12 week of 2026