Salary: Up to £32,500 basic plus excellent bonus structure and benefits
A prestigious luxury accessories retailer is seeking a client advisor to join one of their standalone boutiques in London. This is an exciting opportunity to represent a globally respected brand, delivering exceptional client experiences within a refined and fast‑paced environment.
As a client advisor, you will act as a true brand ambassador, offering a personalised and memorable service to every client. You will play a key role in cultivating long‑term relationships, supporting boutique performance, and contributing to a collaborative and high‑performing team culture.
Responsibilities
* Deliver an exceptional, tailored client experience, ensuring the highest standards of service and aftercare
* Achieve and exceed individual sales and CRM targets
* Build and nurture lasting client relationships to drive loyalty and repeat business
* Maintain impeccable visual merchandising standards in line with brand guidelines
* Ensure the boutique environment is presented to the highest standard at all times
* Support stock management, including replenishment, organisation, and inventory processes
* Capture and utilise client data to enhance personalised service and future engagement
* Actively contribute to a positive, collaborative team environment
* Participate in client events and brand activations as required
* Continuously develop product and industry knowledge through training and self‑driven learning
* Handle client enquiries and concerns with professionalism, discretion, and care
Ideally, you will have experience within luxury retail or a premium client‑focused environment, with a strong understanding of clienteling and relationship building. A passion for delivering exceptional service, combined with a polished and professional approach, is essential.
Salary up to £32,500 with a healthy monthly commission structure
Additional company benefits
* Holiday Purchase Scheme
* 24/7 Employee Assistance Programme
* 24/7 Virtual GP service
* Share Save Scheme
* Enjoy your Birthday Off
* Free Wellbeing Tools
* Generous Discount Scheme
* Enhanced Maternity Pay
Apply now.
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