Job Description
Account Manager - £30k base + uncapped bonus/OTE £70k - Hybrid – Leicestershire
Role Overview
Oscar Enterprise are proud to have partnered with a leading provider of IT solutions, including managed IT services, hardware/software, engineering services and helpdesk support. Based in Leicestershire, they work with clients to provide tailored technology solutions that allow their clients to focus on their core business.
They pride themselves on a customer-centric approach, focusing on delivering solutions that are both effective and tailored to individual business needs. The company emphasises transparency, reliability, and building long-term relationships with clients
In this role, you will be responsible for managing and expanding relationships with our existing client base, ensuring their IT needs are met with the highest level of service. Your ability to understand client requirements and align them with solutions will be key to driving customer satisfaction and business growth.
The Responsibilities
* Manage and nurture relationships with existing clients, serving as their primary point of contact
* Identify opportunities to upsell and cross-sell additional IT services and solutions
* Collaborate with technical teams to ensure the successful delivery of services
* Monitor client satisfaction and address any issues or concerns promptly
* Stay informed about industry trends and emerging technologies to provide informed recommendations
* Prepare and present regular reports on account status and performance metrics
Requirements
* 1+ years of experience in Account Management
* Leicestershire based
Interviews for this role will be held imminently. To be considered, please send your CV to me now to avoid disappointment.
Referrals:
If this role isn’t right for you, do you know someone that might be interested?
**** You could earn £1,000 of retail vouchers if you refer a successful candidate to Oscar ****
Email maddie.bartrop@oscar-digital.com to recommend someone.