General Manager needed for a busy established business Sustaining profitability in the day to day and long-term management of the Bodyshop.
As General Manager
* Formulate policies and procedures to achieve maximum sales of parts, labour, paint & materials and other sales.
* Maintain agreed profit margin and return on investment by efficiently controlling stocks, assets and all financial transactions.
* Achieve and strive to exceed all targets through an efficient Body Shop operation.
* Ensure the highest level of customer satisfaction.
* Help Body Shop to achieve industry-leading standards of process efficiency.
* Ensure compliance with company policies, manufacturer agreements and industry guidelines.
* Maintain the Quality management and audit processes.
Performance Metrics
* Margin on labour sales, parts sales, paint & material sales and other sales vs. objectives.
* Labour productivity, efficiency, utilisation and cycle time.
* Cost control vs. objectives.
* Customer Satisfaction Indicator.
* Compliance with HSE, COSHH and EPA regulations.
* Staff retention.
As General Manager the Objective
* Formulate policies and procedures to achieve maximum sales of labour, parts paint & materials and other sales.
* Develop ongoing strategies to increase business in accordance with the growth/business plan.
* Increase the volume of work by developing the Body Shop reputation for quality and excellence.
* Develop competitive price structure for the department reviewing labour rates, fleet discounts and parts.
* Conduct monthly meetings to review all staff and work issues. Identify and implement any training requirements.
Other Responsibilities
* Maintain quality control on all vehicle repairs.
* Ensure correct allocation and maintenance of tools, equipment and other materials in the Body Shop.
* Plan and adjust the workload of personnel to match their skills and abilities.
* Ensure adequate staffing to achieve departmental objectives.
* Detect, report and organise staff training.
* Communicate job expectations, and provide regular and constructive feedback on individual and team performance.
* Ensure correct understanding and departmental usage of computerised systems.
This is a great chance to join a fantastic business and really drive it forward and make it your own.
Excellent Salary and Benefits
FOr more information please apply now.
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