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One Stop - Customer Service Assistant, Sheffield
Client: One Stop
Location: Sheffield, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference:
Job Views: 17
Posted: 22.06.2025
Expiry Date: 06.08.2025
Job Description:
One Stop • Infirmary Road • Apply by 21-May-2025
About the role
What is in it for you
Job Description
We’re looking for a Customer Service Assistant to join our team at One Stop, a subsidiary of Tesco. As a Customer Service Assistant, you will work in a fast-paced retail environment where no day is the same.
You will play an important role in the day-to-day operations of our store by providing excellent customer service, stocking shelves, processing payments, and helping maintain the store’s appearance.
Since the customer is at the heart of everything we do, you will constantly seek ways to improve service through on-the-job coaching and feedback.
With your guidance, your store will remain a safe place to work and shop.
You will be Responsible For
* Serving customers with passion and pride, providing great natural service.
* Encouraging customer feedback through surveys.
* Working across all store areas including online, tills, replenishment, vending, and stock routines.
* Practicing safety training in all tasks.
* Participating in seasonal, community, and charity events to create an inclusive atmosphere.
* Understanding store performance and your role in delivering profit.
* Living our values, making everyone feel welcome, and following policies.
* Clocking in and out accurately to ensure correct payment.
* Following security procedures and wearing safety equipment.
* Following the 'think 25' policy for age-restricted products.
* Responding promptly to assistance calls and explaining actions to customers.
* Maintaining a clean, organized store environment.
* Potentially running shifts in the absence of managers.
* Following all safety and legal training.
* If applicable, managing daily operations of the Post Office and passing necessary background checks.
Flexible Working
We support flexible working arrangements to accommodate different life circumstances. Discuss your needs with us during the application process.
Core Purpose
Serving our customers, communities, and planet better every day.
Values
* Customers are at the heart of everything we do
* We treat each other with respect
* We work together as one team
* We make things easier
About us
One Stop Stores Limited operates over 1,000 convenience stores across Great Britain, employing over 10,500 colleagues. Our stores offer a wide range of products and services, including Post Office, Parcelshop, bill payments, lottery, and vending solutions. We are part of Tesco, operating independently from our support center in Brownhills, Walsall.
Note
Applicants must be above the school leaver’s age in their country. Details available on request.
Colleague Benefits
* 10% discount in One Stop
* Additional Tesco discounts and offers
* Insurance and health benefits
* Flexible working options
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