Job Description
This exciting role is responsible for providing comprehensive HR administration and support to the Instron Europe HR Team; covering all aspects of HR and the full Employee Life Cycle.
Key Tasks & Responsibilities
* Act as the first point of contact for all general employee queries.
* Recruitment – book interviews, telephone screening, manage WorkDay Recruit, report on recruitment status throughout Europe.
* New Starters – manage the process for new starters including drafting and issuing paperwork, reference and background checks, liaising with managers and recruitment agencies, induction and probationary processes.
* Payroll and Benefits – work with the Payroll and Benefits Advisor to ensure all payroll related information is shared in a timely manner and achieve a high level of accuracy. Follow up employee queries and complete all paperwork efficiently.
* HR Support – support the HR Team with all administrative duties including minute taking, letters, contractual paperwork, recruitment, updating HRIS and ad hoc general duties.
* Leavers – manage the leaver process including exit interviews.
* Ensure that accurate and up-to‑date information is provided to employees and that they are satisfied with the level of service provided.
* Act as the first point of contact for queries relating to holiday allowances, sickness absence data and other management reporting requirements.
* Ensure that the HRIS is constantly maintained and 100 % accurate.
* Carry out all other reasonable ad‑hoc duties in order to support the HR department and wider business.
* Document and store all processes on the shared drive, allowing others to access where appropriate.
Key Competencies
* Holds the highest standards of confidentiality.
* Communicates well, both in writing and verbally.
* Enjoys and is able to work as part of a small team.
* Flexible, proactive approach to work with a positive, enthusiastic, ‘can‑do’ attitude.
* Remains calm and patient under pressure, while able to prioritise and multi‑task.
* Can use own initiative and work independently or as part of a small team, but also knows when to ask for help.
* Takes ownership of work within the scope of their role and looks for opportunities to develop.
* Exceptional organisational skills, with the ability to understand and implement processes effectively.
* Records information accurately and has good attention to detail.
* Builds appropriate professional relationships with employees and line managers.
* Comfortable with change; able to change pace or track as and when business needs require.
Key Experiences (Desirable but Not Essential)
* Must be IT literate – intermediate or advanced with MS Word Packages, particularly Word, Excel & PowerPoint (essential).
* Experience working with HR Information Systems, inputting data, system maintenance and enhancements.
* Experience providing general HR support and advice to employees and line managers.
* Good understanding of HR policies and procedures.
* Understanding of basic employment legislation.
Qualifications
* Certificate in Personnel Practice (CIPD) is desirable but not essential.
* Additional other HR or Payroll related qualifications are desirable but not essential.
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