Job Title: Senior Block Manager
Location: Barnt Green, Birmingham
Salary: £40,000 - £45,000 + commission
Experience Required: Minimum 2 years' relevant experience
Job Type: Full-time, Permanent
Our client, a highly regarded independent estate agency, is seeking a dynamic and proactive Senior Block Manager to join their team. The ideal candidate will have strong organizational skills, a customer-focused approach, and the ability to manage multiple priorities effectively.
Responsibilities
* Manage a portfolio of residential blocks, ensuring high standards of service delivery
* Conduct regular property inspections and ensure compliance with health & safety regulations
* Oversee maintenance and repairs, ensuring issues are resolved promptly
* Build and maintain strong relationships with leaseholders, tenants, and contractors
* Prepare and manage service charge budgets and oversee financial performance
* Handle Section 20 consultations and leasehold-related matters
* Liaise with accountants on year-end accounts and financial reporting
* Chair AGMs and client meetings
* Ensure timely renewal of insurance policies and management agreements
The Ideal Candidate
* Minimum 2 years' experience in block management (essential)
* Strong administrative skills with excellent attention to detail
* Proven ability to manage multiple tasks and priorities effectively
* Excellent communication and interpersonal skills
* Good knowledge of building maintenance and construction
* Understanding of property legislation, including fire and safety regulations
* Proactive, solution-focused, and committed to delivering excellent customer service
* Professional qualification preferred (e.g. Associate Member of The Property Institute or similar)
Benefits
* Company pension
* On-site parking
Working Hours: Monday - Friday, 9:00am - 5:30pm, plus 1 in 3 Saturdays
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