Job Title: Senior Block Manager Location: Barnt Green, Birmingham Salary: £40,000 – £45,000 commission Experience Required: Minimum 2 years’ relevant experience Job Type: Full-time, Permanent Our client, a highly regarded independent estate agency, is seeking a dynamic and proactive Senior Block Manager to join their team. The ideal candidate will have strong organisational skills, a customer-focused approach, and the ability to manage multiple priorities effectively. Responsibilities: Manage a portfolio of residential blocks, ensuring high standards of service delivery Conduct regular property inspections and ensure compliance with health & safety regulations Oversee maintenance and repairs, ensuring issues are resolved promptly Build and maintain strong relationships with leaseholders, tenants, and contractors Prepare and manage service charge budgets and oversee financial performance Handle Section 20 consultations and leasehold-related matters Liaise with accountants on year-end accounts and financial reporting Chair AGMs and client meetings Ensure timely renewal of insurance policies and management agreements The Ideal Candidate: Minimum 2 years’ experience in block management (essential) Strong administrative skills with excellent attention to detail Proven ability to manage multiple tasks and priorities effectively Excellent communication and interpersonal skills Good knowledge of building maintenance and construction Understanding of property legislation, including fire and safety regulations Proactive, solution-focused, and committed to delivering excellent customer service Professional qualification preferred (e.g. Associate Member of The Property Institute or similar) Benefits Company pension On-site parking Working Hours: Monday – Friday, 9:00am – 5:30pm, plus 1 in 3 Saturdays