Customer Services – Worksop - £12.50p/hr – morning and afternoon shifts
Temporary with the potential to become Permanent.
For this company, a service provider for customers transporting goods in and out of the UK, the role of customer support is known as a Customs Agent.
Full training can be provided, with a typical day for the Customs Agent / Customer Services Advisor including:
Preparation and completion of customs entries for import and export
Responding to customs queries via the in-house system and over the phone, including handling issues with commodity codes, duty rates, licenses and documentation
Ensure the calculation of duty and VAT is accurately reflected in the entry acceptance
Always ensure compliance with legislation and customs procedures
Providing excellent customer services and support to customers
To apply for the position of Customs Agent / Customer Services Advisor you will need:
The ability to communicate effectively with a professional manner
Excellent attention to detail
Ideally have a Transport admin/ logistics/ supply chain background
Strong PC skills including MS Office
Ensure company procedures are followed to ensure that there is no financial loss to the company or third parties
The ability to work in a multi-software work environment
Customs or logistics knowledge would be highly advantageous, but training will be given to the right person
The benefits package for the Customs Agent / Customer Services Advisor looks like this:
Pay rate: £12.50 p/hr.
Working week: Mon to Fri Days and After’s
Week 1: 6am – 2.30pm
Week 2: 12pm – 8:30pm
Working 1 Saturday in 4 with a day off in the week
Training: Full training provided, real career development with opportunities to gain further qualifications
Holidays: 28 days holidays p/a (20+8) increasing to 29 (21+8) if taken on permanently
Environment: Clean, warm and bright office with a supportive team
Onsite free parking and on a bus route.
Travail employment group is operating as an employment business