Folkestone- Retail Manager- Folkestone - Hythe Our Site Director, Ivor at our new Folkestone Motorway Services on the M20 near Hythe, is looking for a hands-on Retail Manager to lead his WHSmith team. You will be part of the opening team from the very beginning, including selecting and training your team along with ensuring the Store is ready to open in early January 2025. Your taining will be held at Maidstone Services on the M20 where we will support you to ensure you have the best experience. Our Teams and Managers are the face of Roadchef and we celebrate them as the most important part of our business. To help us to "De Stress" and "Delight" our customers, we are looking for Managers who are inspirational leaders who love to coach and develop their team members. As a member of our Management team we would love you to have a passion for delivering amazing customer service and who leads the team from the front, while ensuring our customers only receive the best experience. You will be supporting one of the UK's most recognised retailers and other responsibilities include looking after our Gaming areas to ensure we are compliant with legislation. We are proud of our brands and the career opportunities we can offer all of our employees and there are many opportunities to grow and develop your career. We will provide full training, all you need is experience in a similar industry, a big friendly smile, be a real team player and have a big can do attitude. Managers at Roadchef work a flexible 5 out of 7 days shift pattern which includes weekends and bank holidays Plus here are a few other benefits we provide: Heavily discounted meals whilst on duty Up to 70% discount for you, family and friends at all Roadchef sites A cash bonus for every friend you refer Discounts on many high street and online stores via our Hapi app Free onsite parking Contributory pension after 3 months Access to Occupational Health support Employee Assistance program Mental Health First Aiders Great development opportunities - 65% of our current Managers joined us as Team Members Who are we? We are the UK's 3rd largest Motorway Service Area provider with some of the UK's largest and best restaurants and retail brands. We are so proud to be the only Motorway Service Area to hold the Platinum Investor in People accreditation. We have been awarded a 3 Star rating for 2025 and have been recognised as one of the top 5 Largest Companies to work for 2024 and top 5 in Leisure & Hospitality sector 2024 in Best Companies. Our approach is simple: it's about embracing everyone. From cultivating a culture where all employees can bring their best selves to work to deploying diversity and initiatives that support all, we are doing what it takes to build a more equitable workplace.