Job Description
Step into serenity at Gilpin Hotel & Lake House, where luxury meets nature in the heart of the Lake District. We’re seeking a passionate, professional Spa Therapist to join our dedicated team, offering bespoke treatments in a truly breath-taking setting.
You’ll deliver exceptional treatments in our Spa Space, Jetty Space, private spa lodges and suites, each designed to offer guests a deeply personal and restorative experience in a setting that blends natural beauty with contemporary luxury. From holistic massages to advanced facials, you’ll help guests unwind, recharge, and reconnect as part of a close-knit team that embodies authenticity, warmth, and attention to detail.
♀️ Your Role:
* Delivers a range of high-end treatments including massages, facials, and body therapies with precision and care.
* Provides a warm, personalised experience for every guest.
* Supports the spa team in creating a tranquil, welcoming environment.
* Contributes to the smooth running of the spa and guest experience.
* Maintains immaculate treatment rooms and upholds hygiene standards.
* Recommends products and wellness routines tailored to individual needs.
* Stays informed on the latest wellness techniques and product innovations.
Qualifications
* Recognised qualifications in treatments and massage therapy (at least NVQ Level 3 or equivalent).
* Previous experience in luxury hospitality or spa settings.
* A calm, professional demeanour and genuine passion and care for the guest experience.
* Excellent communication and time management skills.
Additional Information
Salary: £12.25 - £13.25 per hour, full or part time hours available
Gratuities are allocated on a points basis, depending on development tiers. Although variable, average levels are projected as being from £240 to £550 per month. Pro rated to part time hours worked.
Plus commission on any retail sales you make.
What We Offer:
* The chance to be part of a team whose ethos is genuine care and treatment excellence.
* A serene, supportive work environment in a five- star hotel.
* Ongoing training and development opportunities.
* Staff meals, uniform, generous gratuities, and commission.
* The pride of contributing to a property recognised with 5 AA Red Stars, and two Michelin Keys.
* The prestige of working within two of the world’s most respected hospitality networks: Relais & Châteaux and Pride of Britain Hotels.
If you’re ready to help guests unwind, recharge, and feel their best, we’d love to hear from you.
Apply now: send your CV to careers@thegilpin.co.uk
Learn more: https://thegilpin.co.uk/join-our-team