Overview
Field Service Technician/ Desktop Support
Responsibilities
* Must have printer/plotter experience
* Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.
* Responsible for performing on-site servicing and repair of major OEM laptops, desktops, POS, and printers.
* Familiarity of POS (Point of Sales) systems for Retail stores (Windows based registers)
* Break/Fix at component level– Desktops; Laptops; printers
* Documents, maintains, upgrades or replaces hardware and software systems.
* Imaging and image recovery
* Provides technical support in activities associated with the identification, prioritization and resolution of reported problems.
* Install / Re-install various software packages and updates
* Activities include recognition, research, isolation, resolution, and follow-up.
Qualifications
* Must have a clean driving record – No open tickets or warrants – No major violations
* Must have an active driver’s license
* MUST HAVE OWN VEHICLE – Mileage/Parking/Tolls are reimbursed
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